Call Center Solution To Increase Lead Generation

The success key of any business is a continuous increment of the client base. This demands acquiring new clients. In any business, there are two types of lead generation to increase the client base. Inbound and outbound. Our call center solution will ensure the graceful operations to convert both types of leads. It will not only increase the conversion ratio, but also your ROI. Our call center software can work as a great tool for continuous lead generation. How? Let's unveil.

Outbound Lead Generation

The calling will allow you to personally represent yourself and talk directly with the potential clients. Also, it offers higher response and closure rate compared to other outbound lead generation tactics. Here, our call center can assist you.

Our call center has various features to generate outbound leads. Some of them are briefed below.

Predictive Dialer

It will call the prospects with an intelligent algorithm by keeping possible response rate in mind. This ensures that each staff member is utilized efficaciously.

Manual Dialer

Our call center solution also has the webRTC based dialer. This can be used for manually calling the prospects. It uses the browser to browser and SIP based calling, which decreases the calling cost considerably. The call center solution also has the phone book in which you can save the prospect contacts. These numbers can easily get imported and exported.

Call Center Solution for Inbound Lead Generation

As per the experts, the inbound lead conversion ratio is much higher compared to the outbound. Thus, it is very much important to attend each inquiry call instantly by the right person. Our call center is made for this. It has many features to ensure you never miss any client call. Some of the features are briefed hereunder:

Automated Advanced Call Distribution

This ensures that the calls get attended by the right person from right department. So the lead can be converted quickly and response rate can be faster.

Skill based Call Routing

Our call center allows you to assign skills to your sales stars. One sales representative can have more than one skill so our call center allows you to assign multiple skills to a single agent. Now, each time a call rings, the system will make sure it is handed over to the sales rep who is master in handling such inquiries.

After Hour Support

It is important to attend the client calls even after the working hours. Our call center has features like IVR, Voicemail, Callback, etc. So your callers get the answer and assistance even when your staff is not working.

Real-time Views and Extensive Reports

Our call center offers the live call view so you can keep track of calls and performance of your team. It also offers a wide range of reports to measure the performance of your staff, campaign and many other aspects. This will allow you to work on weak points and sharpen the strength. So you can close more leads and expand your business.

There are many more features which will offer galore of benefits for your business. I would recommend to have a free live demo. To book a demo, drop an email at sales@ecosmob.com

To know more about our call center software, visit https://www.asteriskservice.com/call-center-solution.html

Phone Number Verification Solution for Recruitment Agencies

As a recruitment agency, you need to screen the multiple CVs, job and other applications on daily basis. There are many other important tasks to be taken care of like taking the first phase interview, discussing the applicant status with the client company, etc. In a nutshell, the recruitment agency needs to go through the massive workload regularly. Thus, it is very important to work smarter to ensure the higher ROI. It would be a good move for you to automate as many process as possible so your manpower can be available for other important tasks.

The Phone number verification system is one of the most beneficial tool any recruitment agency must integrate in its system. Wondering why? Let me explain .

As a recruitment or a job consultant, you must be receiving thousands of job applications from the job hunters and the companies, which are looking for the good candidates. In this pile of applications, it can be possible a few inquiries are fake or not potential. Putting your resources to call manually to cross verify the details might result in waste of time, efforts and resources. The phone verification system will make sure that only genuine candidates and companies reach you.

The phone verification solution verifies each user who register through an online form using an automated authentication system. In technical terminology, it provides the strong two way verification system. Let me explain how it works:

• When someone fills up all the required details in an online form, the system will take user to the next verification step.
• Here, based on the system configuration the user has to verify his genuine phone number, which can be a mobile or landline number.
• Once the user verifies his number then only the form will get submitted to the database.

This will make sure only genuine users reach to your database. This will save a lot of time of your staff from screening the fake applications and approaching the person, who doesn't exist. Isn't it sounds productive?

The key benefits of the Phone Number Verification System for the Recruitment Agencies and Job Consultants are listed below:

• Better utilization of resources
• Time saver
• Improved ROI
• Focused efforts
• And more

We offer custom phone number verification software development services, to know more about our services, visit: https://www.asteriskservice.com/asterisk/solutions/phoneverificationsystem.html

To discuss your custom requirements, drop an email at sales@ecosmob.com

Next-gen Multi-tenant Conferencing Software To Address Your Conferencing Needs

Ecosmob Technologies offer multi-tenant conferencing solution for meeting the communication needs of many business verticals. The company has observed that in today’s fast world, business owners are often piled with tough schedules and many unavoidable plans plus they are stuffed with appointments. For them, it has become difficult to visit the clients for business meetings and ultimately, to maintain the smooth communication. In such a situation, if a real-time communication software is developed by using advanced technology, then these difficulties can be overcome and much time can be saved.

Ecosmob Technologies has designed a solution over the above issues. It is developed in a way to offer the efficient solutions for ‘real time communication’ that is useful to many different industries because the real time communication eliminates the need of traveling from one end to another.

Technologically Sound:

Ecsomob Technologies offer the conferencing solution developed using FreeSWITCH and WebRTC technologies to make the communication easier, simpler and better. It is designed to help small to medium sized enterprises to accomplish the requirements of remote communication through web, video and audio. Users can easily collaborate with one another at anytime from anywhere. The software is supported by the essential technical capabilities to aid enhancing the business productivity of an enterprise. For holding the group meetings and distance learning programs, this software is an ideal one.

Multi-tenant Software:

It is a multi-tenant software and so it is used by an enterprise to provide the conferencing services to multiple users at a time. During the conferencing, same screen can be shared by all the participants along with the features of video, voice and web conferencing. The software functions a bridge that connects two different users situated at two different locations at a time.

Benefits of Multi-tenant Conferencing Solution:

• Easy-to-use & measurable software
• No need of extra plug-ins or hardware
• Augmented with robust features
• Crystal Clear Voice Quality
• Simple & User Friendly
• Helps Conduct Real-time Seminars, Meetings & Presentations
• Helps Communicate With Distant Participants
• Renders Remote Support
• Highly Secure
• Convenient Conference Experience
• Plus many more…

The Conferencing Solution offered by the Ecosmob Techologies is an advanced multi-tenant solution for intensifying the audio, web and video conferencing. It is a next-generation software well enriched with robust features. It does not only make the communication easier but also faster and simpler than ever before. Plus it is really good that the software removes the need of travel and saves your money & time. The solution enhances the voice quality and thereby transmits the clear voice while communication. At anytime, from anywhere, you can easily interact with your clients, partners, suppliers and personnel.

Further, the solution is highly secure to use by rendering the robust security features to their users. For conducting a personal conference, unique pass-codes are allotted to the users on inserting which, the participants become able to join that conference. For public conferences or seminars, no pass-code is required. So this feature adds more strength to the security parameter of using the software. Hence, it’s a secure, cost-effective and highly impactful product created for ease of use while real-time interaction.

If you would like to explore more details with the free demo, feel free to contact us:

sales@ecosmob.com

https://www.freeswitchservice.com/callconferencingsoftware.html