Wednesday, 30 December 2015

Voice Broadcasting Solution Benefits eCommerce Stores This Holiday Season

The holiday season has started. The Christmas is on the corner. The bells of the new years can be clearly heard. This is the time eCommerce owners can thrive success using the voice broadcasting solution. Wondering how? Let's explore.

Put Root of Personalized Relations
Being a salesperson all the time is not a good sales approach. The best sales approach is to create better customer relationship. The voice broadcasting solution can be used to send the greetings in the form of voice messages to your clients. The best approach is to record the “Christmas and New Year Greetings Message” in your own voice and send it to all your customers in one go. The voice broadcasting solution also allows you to schedule the message to send it on specific time. For example, record your voice message or upload an audio file of the greetings, select the date 31st December and time12:01 AM; select the list of contacts and schedule the message. You are done. Your greetings will be sent on the New Year at 12:01 AM to all your customers.

Send Notification of Special Offers and Discounts

The holiday season is generally the season of the offers and discounts. Send all the special offers and discount offers in a personalized manner using the call casting software.

Allow Special Purchases

The call casting solution has the IVR functionality. Using this, you can not only broadcast the offer messages, but also allow the customers to buy the items instantly.

Improve Bonding With Your Staff

How much does it feel when the owner himself wishes his employees the Christmas and New year greetings. It creates a perfect bond with a sweetness between the employees and the owner with the great working environment.

We offer voice broadcasting solution development services. We also develop the multi-tenant call blasting software which can be used to collaborate all your branches worldwide. Let's discuss more. Drop an email at sales@ecosmob.com. To know more about multi-tenant call broadcast system, visit https://www.asteriskservice.com/cosmobs-broadcasting-system.html

Sunday, 27 December 2015

IP PBX Solution To Benefit Small Businesses


The small businesses have to made many different, yet important decisions related to their business working and growth model. The communication need of the small business can be one of the important business requirements at an initial stage because they need to make frequent communications with the clients, prospects and vendors. At the same time, they might be juggling with the budget shorthand. Here, the IP PBX software solution can be great boon to the small business or a startup, no matter what industry it belongs to.

Advanced Features
The IP PBX system offers the advanced features for concrete communication. These features give the MNC appearance to the clients of the small business and the startups. Here are a few key features of the IP PBX listed:
  • Call Forwarding
  • Find me, Follow me (Here, the call will be forwarded to multiple numbers until it gets picked up to ensure that any opportunity doesn't slip away.)
  • 3 way conferencing
  • Auto attendant
  • Custom music on hold
  • Configurable caller tune
  • Whitelist/ Blacklist
  • IVR
  • Inbuilt call controls
  • Call parking
  • Call recording and playback
  • Call transfer
  • Blind transfer
  • Attendant transfer
  • Call logs and detail reports
  • And more

Hosted or On premises PBX Option Availability
The IP PBX solution can be either installed on the premises of the company or can also be pursued as the hosted services from the service provider. The only considerable difference is that the hosted solution will free you up for any type of installation, management or maintenance costs and task. However, you have to use the only features offered by the service provider and pay the monthly or annual fees regularly to leverage the continuous PBX services. Whilst, on premises PBX solution gets installed in your company premises. Thus, you have to pay the upfront installation fees. However, it gives you total control and ownership of the system. You can get the features, which you want. You have to pay the maintenance cost as and when required, but you are free from any recurring charges. Based on your requirements and budget, you may select the any option, which fits you the best.

We offer the custom IP PBX software development services. Our IP PBX is a web based solution, which can be accessed remotely from any browser. It uses the SIP for calling, which guarantees the highest quality and low call costs. We also offer the PRI and PSTN supported PBX solution development. As we offer the custom solution development, you can select the features, which you wish in your system and pay for only them. The extra features can be easily added later on when the need arises. There are many more benefits you may accrue from the custom IP PBX system.

Why don't you initiate a discussion and let us guide you with this great communication solution? Drop an email at sales@ecosmob.com or make a call at 1 (303) 997 3139.

Wednesday, 23 December 2015

Voice Broadcasting Solution Benefits eCommerce Stores This Holiday Season


The holiday season has started. The Christmas is on the corner. The bells of the new years can be clearly heard. This is the time eCommerce owners can thrive success using the voice broadcasting solution. Wondering how? Let's explore.

Put Root of Personalized Relations
Being a salesperson all the time is not a good sales approach. The best sales approach is to create better customer relationship. The voice broadcasting solution can be used to send the greetings in the form of voice messages to your clients. The best approach is to record the “Christmas and New Year Greetings Message” in your own voice and send it to all your customers in one go. The voice broadcasting solution also allows you to schedule the message to send it on specific time. For example, record your voice message or upload an audio file of the greetings, select the date 25th December and time12:01 AM; select the list of contacts and schedule the message. You are done. Your greetings will be sent on the Christmas at 12:01 AM to all your customers.

Send Notification of Special Offers and Discounts
The holiday season is generally the season of the offers and discounts. Send all the special offers and discount offers in a personalized manner using the call casting software.

Allow Special Purchases
The call casting solution has the IVR functionality. Using this, you can not only broadcast the offer messages, but also allow the customers to buy the items instantly.

Improve Bonding With Your Staff
How much does it feel when the owner himself wishes his employees the Christmas and New year greetings. It creates a perfect bond with a sweetness between the employees and the owner with the great working environment.

We offer voice broadcasting solution development services. We also develop the multi-tenant call blasting software which can be used to collaborate all your branches worldwide. Let's discuss more. Drop an email at sales@ecosmob.com. To know more about multi-tenant call broadcast system, visit https://www.asteriskservice.com/cosmobs-broadcasting-system.html


Monday, 7 December 2015

Call Center Solution To Increase Lead Generation


The success key of any business is a continuous increment of the client base. This demands acquiring new clients. In any business, there are two types of lead generation to increase the client base. Inbound and outbound. Our call center solution will ensure the graceful operations to convert both types of leads. It will not only increase the conversion ratio, but also your ROI. Our call center software can work as a great tool for continuous lead generation. How? Let's unveil.


Outbound Lead Generation
The calling will allow you to personally represent yourself and talk directly with the potential clients. Also, it offers higher response and closure rate compared to other outbound lead generation tactics. Here, our call center can assist you.


Our call center has various features to generate outbound leads. Some of them are briefed below.


Predictive Dialer
It will call the prospects with an intelligent algorithm by keeping possible response rate in mind. This ensures that each staff member is utilized efficaciously.


Manual Dialer
Our call center solution also has the webRTC based dialer. This can be used for manually calling the prospects. It uses the browser to browser and SIP based calling, which decreases the calling cost considerably. The call center solution also has the phone book in which you can save the prospect contacts. These numbers can easily get imported and exported.


Call Center Solution for Inbound Lead Generation
As per the experts, the inbound lead conversion ratio is much higher compared to the outbound. Thus, it is very much important to attend each inquiry call instantly by the right person. Our call center is made for this. It has many features to ensure you never miss any client call. Some of the features are briefed hereunder:


Automated Advanced Call Distribution
This ensures that the calls get attended by the right person from right department. So the lead can be converted quickly and response rate can be faster.


Skill based Call Routing
Our call center allows you to assign skills to your sales stars. One sales representative can have more than one skill so our call center allows you to assign multiple skills to a single agent. Now, each time a call rings, the system will make sure it is handed over to the sales rep who is master in handling such inquiries.


After Hour Support
It is important to attend the client calls even after the working hours. Our call center has features like IVR, Voicemail, Callback, etc. So your callers get the answer and assistance even when your staff is not working.


Real-time Views and Extensive Reports
Our call center offers the live call view so you can keep track of calls and performance of your team. It also offers a wide range of reports to measure the performance of your staff, campaign and many other aspects. This will allow you to work on weak points and sharpen the strength. So you can close more leads and expand your business.


There are many more features which will offer galore of benefits for your business. I would recommend to have a free live demo. To book a demo, drop an email at sales@ecosmob.com
To know more about our call center software, visit https://www.asteriskservice.com/call-center-solution.html





Wednesday, 2 December 2015

Why To Choose FreeSWITCH and Us For Your Custom VoIP Solution Development?



The VoIP solutions have replaced the traditional communication devices or empowering those traditional communication devices with its modern approach and features. The VoIP technologies used for the VoIP solution development are open source, which decreases the development cost. Moreover, the VoIP solution uses the Session Initiation Protocol (SIP) for communication, which decreases the communication cost further. These characteristics are major contributors in the massive popularity of the VoIP solutions. There are different VoIP technologies available for developing a robust VoIP software. The FreeSWITCH is one of the best technologies for programming any VoIP PBX software.

The FreeSWITCH has a modular architecture, which provides a scalable platform to develop a robust VoIP solution. It can handle voice, video, multimedia and data on a single line without any quality loss. As per the expert FreeSWITCH is the best platform to handle multiple concurrent calls. It can support thousands of concurrent video calls with HD quality video and crystal clear voice.

Why Choose Us?

We have been working in freeSWITCH technology for more than seven years. We have extensive experience in different types of VoIP solution development in FreeSWITCH. We have a team of expert FreeSWITCH developers who has shown enthusiasm for developing many out of the box solutions. We have proud experience of working with various projects which include

  • Development of complete system
  • Programming a module or application to enhance current system
  • Customization of existing system to add extra functionality
  • Custom solution development, such as:
  • Conferencing
  • IP PBX
  • Voice broadcasting
  • Call Center
  • VoIP Softswitch
  • Interactive Voice Response System
  • Session Border Controller
  • WebRTC Client Solution
  • And more

You name it and we ensure you the successful development and integration of it. Our rich experience has made our team skillful to develop any type of custom VoIP solution in FreeSWITCH. We have served more than 500 clients locally and internationally. Still having confusion? Drop us an email at sales@ecosmob.com. To check our offered VoIP solutions in FreeSWITCH, visit: https://www.freeswitchservice.com/customdevelopment