Understand Concept of Digital Transactions In This Live Webinar of Ecosmob

Going cashless with Digital Transactions is the concept pushed by almost each country. The recent buzz was made by the Indian PM in this direction. He demonetized the highest currency notes of India. He is encouraging the Indian population to adopt digital transactions. This move by the Indian government has aroused curiosity of many people about the concept of digital transactions. To satisfy this curiosity of common people and at the same time educating the business professionals with insightful knowledge of digital transactions, an Indian Company, Ecosmob Technologies has announced to conduct a webinar on the subject “Go Cashless with Digital Transaction”. The webinar is absolutely free to attend and open to all. Also, it is designed for the global audience so everyone can take benefit of the knowledge going to be shared by the domain experts.

The details of the webinar are as below:

Subject: Go Cashless With Digital Transaction

Webinar Type: Live Webinar

Date: 22nd December, 2016

Time: 3:00 PM IST

Duration: 45 Minutes (5 Minutes Introduction + 30 Minutes knowledge sharing + 5 Minutes Conclusion +  10 Minutes Question & Answers)

Speakers:

Krunal Patel, Business Head, Ecosmob Technologies

Sachin Ghulyani, Business Development Manager, Ecosmob Technologies

Webinar will cover:

• Specifics of Digital Transactions
• Advantages of Digital Transaction
• Disadvantages of Digital Transaction
• Different Models of Digital Transactions
• Question and Answer with live audience

How to participate in this webinar?

Fill up registration form here: https://www.ecosmob.com/blog/live-webinar-on-digital-transactions-with-field-experts/

To book your seat, register yourself today as the webinar has limited participant policy.

Wearable App Development Enriched Lives of Business Professionals

Invention of wearable application development has taken technology as well as user experience to the next level. It has benefited so many industries and users! The wearable application development has empowered personal and professional life of many individuals. If we talk about specifics, then wearable applications are developed in a way that it stores data in the cloud. The wearable devices used to be connected with either Smartphone or system and data stored in the cloud can be accessed from any of device, including, laptop, Smartphone and wearable device itself. This characteristic of the wearable device has benefited corporate business and their executives a lot.

The wearable device can be designed with the business applications which can be used for various business purposes. For example, wearable device might have an application which can record the MOM of meetings which will be stored in the cloud and can get used by the executives sitting in the remote office to create related documentation. One more utility of wearable app development for the business can be to scan and store business information while your executives are meeting clients or prospects. These are just 2 utilities mentioned. While the possibilities are limitless to empower any business with wearable applications and these smart devices.

The wearable devices are beneficial, but it can create a security breach for your sensitive data so it is very important all the required security steps are taken care of so your important data never gets compromised. Also, it should get designed and developed carefully to give best possible user experience. If wearable application or device is poorly designed and developed, then it can make its usage miserable or impossible.

Wearable application development is an important move and you have to ensure that everything goes well. So you can ensure best possible ROI. We suggest to choose an experienced developer or a company for your wearable application development. Ecosmob Technologies is one of the renowned companies which offers wearable app development. To know more about their services, visit https://www.ecosmob.com/wearable-app-development/

Why VoIP Mobile Dialer Applications Are Getting Popular?

VoIP and Smartphones are adopted worldwide due to their advanced features and a range of benefits. A VoIP mobile dialer is a software developed using strong characteristics of VoIP and mobile applications. The VoIP mobile dialer application is getting popular among the users. The clear reason for its popularity is the benefits it offers to its users. Let's have a look at top benefits of the VoIP Mobile Dialer application.

Reduction in communication cost

The VoIP mobile dialer application uses SIP to SIP calling. To make it easy to understand, we may say it's using a dialer to dialer aka app to app calling, which is absolutely free. It means you don't pay anything for this even if you are making international calls. This saves a lot of bucks. Specifically, if you are an organization and dealing with international clients, this app can work as a savior for you by saving a hefty amount on communication costs.

Advanced Features

The VoIP mobile dialer application comes with advanced features which make life of its users more empowered. For example, call forwarding with specific rules can be used to forward the calls based on custom condition. You can also enable voicemail feature. The automated contact sync can be on and off based on custom requirement. There are many as such features along with audio call, video call and conferencing, which enrich yours and your users’ communication experience.

Any layman or a company can gain many benefits using VoIP mobile dialer application. If you are a single user, there are many VoIP dialer applications available for free in play stores. However, if you are a company owner or a decision maker in your company and thinking to implement this amazing tool in your official communication, then we would suggest to use white label VoIP Dialer mobile application. This type of application will have your theme and brand elements which will give you the brand benefits along with all other benefits it offer in general case. If you are interested in knowing more about white label mobile dialer application, drop an email at sales@ecosmob.com

Top 3 Benefits of SIP Based Contact Center Solution

Contact centers have become a lifeline for many companies and businesses. This is a growing business alongside the competition is also growing. The owners of contact centers are aware about the competition and thus acquiring best in class tools and technologies to stay ahead of their competitors. One of the vital tools for any contact center is a call center or contact center software. The days of traditional contact center solution are gone. People are more intrigue with the technology and thus, SIP based contact center solutions are more in demand. If you are fascinated with this solution and would like to know the top benefits of it, then read further.

Remote Access To System

SIP based contact center solution comes with web based user panel, which can get access from anywhere in the world. What you need is a web browser! This has benefited many contact centers as a remote agent concept is at a peak at the moment. Now, your agents and other executives may work from any location and customers would never get to know this fact.

Advanced Reporting

For any contact center or call center, reports play very crucial role. The supervisors can track the calls and areas where they can focus to improve performance of their team and the contact center itself. At the same time, management can also look at the areas for business opportunities. The SIP based contact center solution offers an extensive range of reports which can be helpful to each individual entity of the contact center.

Cost Benefits

SIP based contact center solution works on IP to IP communication mechanism. This mechanism reduces the communication and operational cost remarkably. Moreover, this type of solutions is furnished with many advanced features so potential of your staff can be utilized at their best. This further adds value in revenue generation.

These are top 3 benefits offered by SIP based contact center solution from a long list of benefits it offers. We offer feature rich, reliable SIP based contact center solution development with custom features which can suit your current and future contact center needs. For more details, visit https://www.ecosmob.com/contactcenter/

Session Border Controller Benefited Contact Centers in Multiple Ways

Contact Centers are increasing immensely due to increasing demand of customer support in almost each industry. Due to cost and other benefits offered by SIP based call center solutions, the contact centers have started using the SIP based call center for their day to day working. As contact centers deal with massive call, media and signals every moment, it is very important to ensure the security of a call center environment. Especially, contact centers might be dealing with sensitive user data. Thus, it is important to apply security checks so data don’t get hacked or compromised in any way. As a SIP based call center solutions work with IP to IP model, it can’t get secured with simple Firewall, no matter how advance it is! The Session Border Controller Solution is the best security mechanism here. It has not only secured many contact centers, but has also benefited them in increasing productivity and adhering the regulatory compliance.

As the name suggests, the Session Border Controller solution sits on the border of network and check each session coming in and going out of the network, which ensures the highest level of security. Moreover, the Session Border Controller solution can also work on encrypted packets. Thus, in case, your contact center is working with healthcare industry, in which, according to HIPAA compliance, each data of the patient has to keep confidential, you may use encryption of data while it is traversing through the internet. Even if the data get hacked into the network, the hackers won’t have decryption key. So your data will be absolutely secure.

The Session Border Controller solution will also safeguard contact centers from fake calls, toll frauds, DOS and DDOS attacks. Thus, it will ensure securing your contact center from any monetarily or reputation loss.

As the Session Border Controller solution will ensure to keep your system up and running 365*24*7, you can provide best customer support to your clients and a powerful system to your staff. This will increase productivity of your staff and customer satisfaction.

In a nutshell, we can say, the Session Border Controller Solution will not only safeguard your contact center, but will also offer many benefits to you so you can ensure success for your contact center.

We offer custom Session Border Controller Solution Development services at affordable rates. We use FreeSWITCH for development of SBC solution to develop a secure, scalable and reliable solution. To know more about the offered features and benefits of SBC system we offer, visit https://www.freeswitchservice.com/solutions/freeswitchsbc.html

Why IPTV is the future of Television?

Internet is ushering the masses into an era where mobile devices will not only facilitate easier work environment but will also cater quality entertainment. IP Television is the modern way of distributing television services over the Internet; gone are the days when traditional cable lines were popular. With a lot of people constantly travel with work purposes it is important that quality television services is provided to them at affordable prices. It is not convenient to get a cable or satellite connection every where you go, which makes IPTV the best alternative for entertainment.

IPTV application development is empowering television industry to store content in digital form and deliver them in improved picture quality. The increased use of high speed Internet is finally helping the Interactive Television(iTV) industry that came into existence during 1950s to use IPTV Solution and become a mainstream source of entertainment.

Some of the viable reasons that predict that IPTV is the future of Television are listed here:

The decreasing price of Internet:

With Internet going cheaper on daily basis, more and more people are consuming data; IBM announced in 2012 that 92% of the data in the entire world were created in last 2 years. The high speed Internet is making it easier for people to watch television at an uninterrupted pace. The decreasing prices will make IPTV more affordable than cable or satellite television.

IPTV provides everyone with the opportunity to publish quality content:

With IPTV Solution you can be the owner of next Netflix or Amazon Originals. Yes! IPTV application Development is making easier for creative people to publish content in parallel to hit platforms like Netflix. Internet TV is acquiring popularity and in coming future, it is going to beat traditional television in style.

IPTV is a solution that everyone interested in creating and publishing content is looking for. Live TV Streaming Solution is going to change the game and provide people with multitude options to choose from.

We offer IPTV App development. For more details,

visit: https://www.ecosmob.com/iptv-app-development/

VoIP Dialer Benefited IT Companies

IT industry is at its peak. Likewise, any industry, IT company has communication and collaboration at the point of their basic needs. Moreover, the IT company has a massive communication need which has to be addressed in real time. The communication requirements of the IT company should get supported remotely. The VoIP Mobile Dialer application is a flexible and easy to use tool which can be used by any IT company to gain abundant benefits. Key benefits of VoIP Mobile Dialer applications are listed below:

Supports Communication In Realtime

The VoIP mobile dialer is an application which can get installed on any smart device of an IT executive. Thus, it can be accessed and used by your IT staff from anywhere and at anytime. What they need to do is open an app and use it to communicate That's it! It is as easy as it sounds. Now, your employees can communicate from home or from their business tour.

Provide Additional Communication Features

The mobile dialer application supports the basic communication features which are making audio and video calls. Moreover, the mobile dialer application also supports the advanced communication features such as conferencing; and business communication features such as file sharing, image sharing, etc. Using these advanced communication features, your staff can attend the client or prospect calls in real time to offer the required quick support. The team can also internally communicate to discuss the work or projects in real time.

Leverage Cost Benefits

The mobile dialer application development is a one time investment. Once you get your SIP dialer app, it can be used by your staff, vendors, clients and other business entities. The most amazing benefit of a dialer application is that it will make an app to app calling absolutely free. It means your expense of calling will be reduced to almost null. This will gain considerable cost benefit to any IT company.

These were the top 3 benefits of a mobile dialer application for an IT company. We offer white label mobile dialer application development service. To know more about it, visit https://www.ecosmob.com/voip-mobile-dialer/

IVR Solution: Boon for Any Company

Many small to big companies are using Interactive Voice Response System for various reasons. The IVR system can benefit companies in a one way or another. Here the thing to be noticed is that the companies are using the IVR solution for long or wondering to start utilizing it, but many of them are unaware of characteristics of an IVR solution and thus are not using those at its best. This article will define the utilities and benefits of an IVR system so you can use it at its best.

The IVR system works as an automated call attendant system. It will receive every call and provide different interactive options to the caller. This system can be used either for routing the caller to the executive who has the expertise to resolve the concern of the caller or to allow customers for self serving to get any specific answer or to take an action.

This type of IVR system offers many benefits to the organizations. Some of them are listed hereunder:

• It will remove operational cost as the organization will not need a receptionist or a call attendant to receive each call and route it to the right executive
• It will increase the customer satisfaction because the IVR system can be programmed to route the calls to the right executive who is skilled enough to answer the caller's query without taking help of senior or colleague in 95% cases. This will give a quick answer to the caller's concern and increase the customer satisfaction ratio.
• This IVR system will increase the staff productivity. Now, your staff doesn't need to spend time in attending and transferring calls. Moreover, each call will be routed to the concerned executive only. Also, the IVR solution will automate many tasks which will further keep your executives available for different important operations. This will increase the staff productivity remarkably.
• It will allow you to handle multiple calls at the same time. Thus, you can handle the multiple client concerns in parallel, which is not possible or very costly with the manual system.
• The IVR system can have a callback option. According to which, if the maximum number of callers are already on the line and the next caller is put in the call queue, then the IVR system will ask the caller to leave the number and the agent will call back

With all the above mentioned benefits, an organization can gain more business and ROI by making an IVR system part of its communication environment. We offer custom IVR solution development services. To know more about it, visit https://www.freeswitchservice.com/solutions/freeswitchivr

or drop an email at sales@ecosmob.com

VoIP Softswitch: A Must Need Component To Start A Business As A VoIP Service Provider

VoIP converts analog signal into the digital one and sent over the internet to the recipient. As it deals with the digital signal and web transmission it utilizes one physical network, in contrast to traditional landline which utilizes multiple networks for call transmission. This makes the VoIP calling cheaper compared to the traditional calling. Also, the clarity of voice and video is better in the VoIP calling compared to traditional calling which has increased the popularity of VoIP calling. If you are a businessman who wants to take benefit of this tidal wave and get into the alluring business as a VoIP service provider, then the first thing you will need is the VoIP Softswitch.

The VoIP softswitch is a software which gets installed on the server of VoIP service provider. Earlier the VoIP service providers were using the hardware to provide the VoIP services, but now, they are using the software based VoIP softswitch, which makes the operation and management very much easier with its user friendly GUI. There are two types of VoIP softswitch available:

• Class 4 Softswitch
• Class 5 Softswitch

Based on the market and the audience you want to target, you can select the type of softswitch you will need. To educate you about both softswitches, below is the brief of each category of softswitch.

Class 4 Softswitch

It upholds high volume of call traffic, signaling and data. It takes care of routing the VoIP calls and packets over long distance. The key features of class 4 softswitch are call routing, transcoding, transformation, protocol support, billing, etc.

Class 5 Softswitch

It is responsible for offering one to one calling and other related services. The class 5 softswitch solution deals directly with the end users and VoIP traffic. The key features of class 5 softswitch solution are IVR (Interactive Voice Response) system, MoH (Music on Hold), etc.

Ecosmob Technologies offers custom VoIP softswitch solution development services cost effectively. The company also offers hybrid VoIP softswitch solution development services at affordable rates. To know more about it, drop an email at sales@ecosmob.com

Mobile Applications Empowered The Businesses

Mobile has been an integral part of the human life. And why not? It has improvised each part of the human life, both, professionally and personally. Each industry is leveraging the benefits of the mobile applications. The custom mobile app development has empowered many businesses by offering great capabilities. Some of them are listed below:

Advanced Tools

The mobile applications provide the advanced tools to your customers to work more productively. For example, integration of a feature called appointment reminder or calendar management will empower your managers and executives to manage their schedules and meetings effectively.

Mechanism to work remotely

The mobile application is a software installed on the smart device of your employees, which can be accessed from anywhere they want to using their mobile phones or other devices. This provides a more powerful tool of working. Now, your employees can work from anywhere they want to. Also the Smartphone is something everyone carries almost everywhere they go. So they can be always connected with the work and what they want to do! They can work remotely and can offer great improvised productivity.

Work offline

The mobile application for business executives can provide the feature of working offline. The mobile app development can be done in a way that it will allow your employees to work offline and then sync that work with the app. This again contributes in the improved productivity of your resources.

Reduce Burn Time

By using mobile applications your employees can stay connected all the time, work offline and work remotely as well. This will increase the productivity and most importantly, they will reduce the burning time, which is the time staff usually take to perform an action because they are away from their system. Now, they can quickly take action in 90% of situations.

Increased ROI

As the business mobile application for your executives will increase the productivity and resource utilization, it is obvious that the returns over your investment are going to go up without a doubt.

Ecosmob Technologies offers custom mobile app development services to different businesses. To know more about their mobile app development services, visit https://www.ecosmob.com/services/mobile-apps-development/

IP PBX Solution: Necessity of Growing Business

Businesses go through different stages, namely, startup, growth and maturity. At each stage of the business an unavoidable part of it is communication. The business has to have an effective mechanism for internal communication among staff as well as with the external entities, including, customers, prospects, vendors, etc. An IP PBX solution can work as the best communication tool for any business. How? Let’s have a look:

Internal Communication Made Free

An IP PBX solution makes internal communication absolutely free. This free communication includes audio calling, video calling, chat, and even conferences. This not only reduces hefty communication expense for an organization, but also encourages staff to communicate freely as and when required. Moreover, the IP PBX solution also supports remote communication so your staff can communicate from anywhere without any delays.

External Communication Made Cheaper

The VoIP calling is very much cheaper compared to traditional communication. There is no trick in it, the simple logic is the VoIP calls dealing with less hardware, wires and amplifiers compared to traditional telecommunication mechanisms as it uses IP to IP calling. So rates of VoIP calling are very cheap for both local and international calls. This makes it a perfect tool for cost effective communication with the vendors, prospects and clients.

More Business

As mentioned earlier, it encourages the communication with its cost benefits. Moreover, it comes with some exciting features such as IVR, Find me/Follow me, time based call routing, etc., which made sure each call is getting attended and none got missed. This ensures to capture each lead and generate more business.

We offer custom IP PBX solution development services. To explore the list of features, visit https://www.ecosmob.com/ippbxsolution/

Small Business Appears To Be Big with Call Center Solution

No matter how great business plan you have on the table or how great team you have, the bigger projects go to the big companies. Why? Well, the simple reason is the lack of trust in smaller companies by the big clients. It is very obvious and genuine reason that the customers think twice before handing over a project because they are putting their time and money at stake. For small business the best move here is to show the professionalism and approach of the big companies to increase the chances of getting big projects. One of the tools small businesses can use for this purpose is the call center software.

The call center solution is available with limited seats, i.e., 10 agents. It means 10 people can utilize the solution in parallel. This also don't cost much in the pocket of the management. Hence, it gives great returns over investment by creating an impression of a bigger organization for your company. How? Let's check quickly.

The call center solution comes with the features which makes it a perfect solution to handle the incoming calls. Some of them are briefed below:

• Call routing, which will ensure to route the call to the right executives so the customers and prospects can quickly get the answer of their issue.
• IVR (Interactive Voice Response) System, which will allow your callers to take a few actions on their own. This will save time of your staff and the callers as well.
• CRM (Customer Relationship Management) tool Integration, which will provide the details of the caller every time they call in. This will empower your staff to provide personalized experience to the callers.
• Time based call forwarding, which will forward the calls based on the specific time interval. For example, the call after office hours will be forwarded to the director's number. This will ensure that each call is getting attended.
• Voicemail integration, which allows you to get an important message in your call center system in case you wasn't able to receive the call. This ensure to receive each important message.

The call center solution also comes with the advanced features for your lead generation team. For example, predictive dialer, to make calls to leads automatically and algorithmically, which will utilize your resources at their best. Disposition, which will allow your sales reps to add the status of the last call so for next call they may resume from where they had started!

Ecosmob Technologies offers custom call center solution development services cost effectively. To know more about it and to get a free demo, visit https://www.ecosmob.com/contactcenter/

Reliable and Advanced SBC Solution To Keep VoIP Business Running

VoIP solutions and services are so exciting that more and more users have started subscribing to different services; whether it’s simple one to one calling using a calling card or running a full fledge call center using a VoIP based call center software. The clientele of VoIP are increasing. These have given a boost to the VoIP service providers and their business. However, to serve these hundreds to thousands of consumers, you have to make sure that you are having a perfect mechanism to keep your VoIP network up and running. An SBC Solution aka Session Border Controller Solution can work as a must have part of the VoIP network due to its advanced features.

Empowered Security

Any VoIP network is prone to security threats. Some of the known threats are toll frauds, DOS (Denial of Service) attack, DDOS (Destructive Denial of Service) attack, etc. In such security attacks simple firewall or other security mechanism fails. The only prevention can be achieved is by using an SBC solution because it checks each packet coming in or going out of the network at the border of VoIP network. It works at session level, which gives the highest security.

Make Communication Easy Between Different VoIP Networks

The VoIP network used to exchange signals, media and data with other VoIP networks. It is pretty possible that different VoIP networks have different VoIP environment. To simplify we may say that network 1 might use different audio and video codec while network 2 might use other type of audio and video codec. Here, the SBC solution works as a transcoding device and transcode the packets from one type to another. So the SBC solution makes working between different VoIP networks possible, and that also without any additional expenses.

We offer custom SBC solution development in FreeSWITCH which ensures the reliability and scalability. To know more about our SBC solution development service, visit https://www.freeswitchservice.com/solutions/freeswitchsbc.html

What To Keep in Mind for IoT Application Development

Internet of Things (IoT) is something world is very excited about. It has brought so many stimulating applications with it. It has enriched so many parts of life and truly took us to the next level! Whether we talk about personal life or we talk about enterprises; whether we talk about energy saving utilities or we talk about the security segments; the IoT applications have improvised each area of human life and even the environment. As these applications are so important, it is very important to keep a few things in mind while developing IoT Applications.

Create a Use Case

Before jumping in and developing an IoT application, make a use case. The use case must be very detailed and must have all small to big detailing of the application, its different utilities, modules, process, etc. To be specific, it should mention which area of human life or the environment it will touch. What type of modules will it have! So on and So forth!

Go Phase Wise

An IoT application development covers many aspects and it’s not just a small application. For example, home automation has so many segments to be covered. However, doing all at once and launching everything together can be a bad idea. As you need to see the user reaction and feedback which might lead you to the second version launch of the app. Thus, the best approach would be to launch an IoT application which will touch one part and then the next and then the next!

Take Help of an IoT Expert

IoT application development needs expertise otherwise it would result in waste of time and efforts. Thus, for your IoT application concept make sure you chose the expert in the field.

Ecosmob Technologies is one of the best IoT application development company. To know more about their services, visit https://www.ecosmob.com/iot-solution-development/

FreeSWITCH: A Perfect Fit For VoIP Solution Development

VoIP industry is booming. There are so many businesses who have started adopting diversified VoIP solutions for one reason or another. These VoIP solutions can be developed using different VoIP technologies such as Asterisk, FreeSWITCH, WebRTC, Kamailio, OpenSIPS, etc. Each technology has its own characteristics and can be used according to the nature of the required VoIP solution. FreeSWITCH is one of the most used VoIP platform for VoIP solution development.

FreeSWITCH was launched back in 2006 by a group of VoIP developers who were formerly contributing into the Asterisk. FreeSWITCH has all the PBX (Private Branch Exchange) functionality in it. Any simple to complex VoIP Solution can be developed on top of it. This technology has many advantages compared to its counterparts. The FreeSWITCH is developed by keeping a modular approach in mind so it can be used to develop different types of FreeSWITCH Solution which will enjoy maximum possible stability. The FreeSWITCH solutions also used to enjoy more scalability than its counterparts due to its modular designs. Its cross platform support makes it the best VoIP solution development platform to develop a versatile VoIP Solution.

The FreeSWITCH solution also gives better performance for video and audio calling. This makes it suitable for business VoIP solution development. This VoIP platform also has support for more concurrent calls compared to its counterparts. Thus, it works as the best development platform when we are talking about developing a conferencing solution. The FreeSWITCh based communication solution can support thousands of concurrent calls.

In a nutshell, FreeSWITCH is the best choice for any type of VoIP solution development. However, for that you need experienced developers in FreeSWITCH. We have the team of experienced VoIP developers who has expertise in FreeSWITCH. To know more about our solutions, please visit https://www.freeswitchservice.com/solutions

To discuss your requirements, drop an email at sales@ecosmob.com

Voice Broadcasting Software for Improved Customer Case Services

The competition is increasing daily and competitors are getting into your dominant market. Your competitors are trying to allure your clients. Thus, customer care has become a necessity for any business. You can’t wait until your client starts shouting about any issue or just go away with your competitors’ services. You have to be in touch with them constantly. Also, you have to keep one point in mind that your customers wouldn’t like to get automated services any more. They love personalized experience. Here, you have to be wise as you can’t personally attend the clients, you have to use some automation and at the same time, you have to be sure you are catering your customers with the personalized experience. You must be wondering this is right. But, how can you offer this personalized experience to your clients and that also with automation? It’s impossible. However, the fact is, it is possible. Yes, it is! With the help of a technological invention, called, Voice Broadcasting Solution.

The Voice Broadcasting Solution is a system using which you may stay in constant touch with your customers and that also in an automated way. Using a voice broadcasting solution, you can record a message you want to convey to your customers in your own voice. Once the voice is recorded, you may send it to all your customers at once. In simple terms, your own voice will reach to your hundreds to thousands of customers at the same time. Isn’t it amazing? You can also schedule such voice broadcasting campaigns using this call broadcasting software. It means record the birthday greeting for your clients schedule it, put it on repeat mode and forget it! The voice broadcasting system will send it to your client every year on his birthday.

Using the Voice Broadcasting Solution, you can run any type of voice campaigns including:

• Greetings
• Alerts
• Promotions
• Special Offers
• Payment Reminders
• Thanks note
• Feedback collection
• And much more

Ecosmob Technologies offer custom voice broadcasting software development services. To know more about their solution and offering, visit https://www.ecosmob.com/cosmobs-voicesmsbroadcasting

WebRTC Client Solution Empowered Customer Support Centers

Technological inventions have benefited many industries. The customer support industry is one of the industries benefited by the technological inventions. If we speak specifically, the WebRTC Client Solution is one of the tools which empowered the customer support centers with its great communication features. By implementing the WebRTC client solution in your customer support center you can gain many benefits. Some of them are listed below:

Get Competitive Advantage

Audio calling is one of the simplest ways of communication used by many support centers to offer instant support. The WebRTC Client Solution can be integrated with a website as click to call so your customers may contact you hassle free. You may also use chat functionality to allow your customers with another communication channel. It also offers advanced features of communication such as video calling. So you can get the competitive advantage by offering the video call support to your customers.

Get Increased Ratio in Customer Satisfaction

By offering the advanced mechanism to your customers to get connected with you, you can increase the satisfaction ratio of customers. This will not only increase the number of loyal customers, but it will also get you the referral business.

Increase Return over Investment

As you get the competitive advantage, increased customer satisfaction and more business, you will get more revenue. Also, the webRTC client solution is a software system which will decrease your operational and maintenance cost. This will make sure you get maximum possible Return over your investment.

Ecosmob Technologies offer custom WebRTC Client Solution development services. To know more about our services, drop an email at sales@ecosmob.com