WebRTC Client Solution Took Communication And Collaboration To The Next Level

Communication is changing the way it was getting conduced. Now, people are looking for more dynamic, interactive and real time communication mechanisms. The simple audio calls sound outdated for many industries. Moreover, the rapidly growing businesses have invented a demand of uninterrupted and quick communication tools. As businesses are getting global, the demand of communication is getting increases. Moreover, face to face meetings are difficult and consume lots of resources, which is not an ideal scenario.

Here comes the WebRTC client solution. It has emerged as a boon for many industries. It provides amazing communication features along with the flexibility of remote communication. The webRTC client solution is a software which can be accessed using a web browser. As the web browsers don't need to get installed, like any software, and can be used from anywhere, it provides the mobility. It means one may use the communication features from anywhere, at any time. This makes it perfect for the business officials who need to travel continuous. They can join the meetings using this web based communication solution.

The WebRTC Client Solution allows to contrive a communication in real time. It is another facet which makes it a perfect fit for the professional people. The webRTC client solution offers following modes of communication:

• Audio calling
• Video calling
• Chat
• File sharing
• Image sharing
• Screen sharing

This further makes it a perfect fit for the business users because using this webRTC based communication solution, they will not only be able to communicate quickly in real time, but will also allow them to share important documents, files, etc.

Ecosmob Technologies offers custom development service for such WebRTC client solution based on the specific requirements of a client. To know more about their offered service, visit https://www.asteriskservice.com/webrtcphone-solution

To discuss your requirements, drop an email at sales@ecosmob.com

FreeSWITCH Solutions To Improve Productivity and ROI

VoIP technologies are winning hearts around the world. Different businesses are taking benefit of these advanced communication and collaboration mechanism. The VoIP has different technologies as part of it, which serve different needs of the businesses. One of the most popular among all is FreeSWITCH. The FreeSWITCH is a reliable and scalable technology to develop different VoIP solutions. Using FreeSWITCH technology one may develop any type of solutions. Some of them are listed hereunder:

IP PBX Solution

The IP PBX solution works as a Private network of communication, which is set up using VoIP technology such as FreeSWITCH. It offers simple to advanced features of communication. As it uses SIP for communication, it reduces the communication cost remarkably.

Conferencing Solution

The support for conference offered by FreeSWITCH is outstanding. Thus, conferencing solution development in FreeSWITCH can help to get the superior quality audio and video conferencing experience.

Telecom API Development

The mobile applications and web applications have started adding the telecommunication features in the native applications. The telecom API can work as a building block of these apps, which need to add the communication related features.

Enum Cnam Lookup

This is a module, which can work as a built in function in big VoIP systems to provide a specific functionality. The Enum is used to translate the telephone number into the unique web address. The CNAM lookup is used to check the caller ID.

Dictation Application

This solution can work as a part of a big system or a standalone system. It is used to provide the speech recognition or speech to text conversion functionality.

Fax Server Solution

This solution is also known as Fax over IP or FoIP solution. It is used for faxing purpose without paper or other related stationery. It means the fax can be received as an email and to send a fax one may send an email.

DID Router Solution

This can be used for routing the DID (Direct Inward Dialing) number. It makes the DID routing easy and quick as well as efficient.

WebRTC Client Solution

It is a web based communication software which can be used for audio video calling. It also supports chat, screen sharing and image sharing.

IVR Solution

The custom IVR solution is an Interactive Voice Response System, which respond to the caller with his selected option and predefined programmed logic. There can be industry or utility specific IVR system such as:

• Telemedicine IVR
• Appointment Booking IVR
• Order tracking IVR
• Recharge/balance IVRS
• And many more

Ecosmob Technologies is one of the leading VoIP software development company, which offers custom FreeSWITCH solution development services for all above and other solutions. To discuss your requirements,drop an email at sales@ecosmob.com

Phone Number Verification System Increased Lead Conversion Ratio

The main goal of any profit or nonprofit business house is to convert the leads. The size or segment of business doesn’t matter. For example, if we take an orphanage which is a nonprofit business segment, still it wants to get donations and funds. If we take an example of a corporate business, then it needs more sales. In a nutshell, each business is seeking for more inquiries and converting those into the real business.

As the world is moving towards the web and mobile, business have started moving towards the web, in terms of a website and mobile, in terms of a business mobile application. The potential customers can fill the inquiry forms to raise an inquiry. Generally, the companies have sales and/ or business development departments which put their efforts to convert these inquiries into the real profitable business for the company. As company used to pay the hefty amount to these teams, it is important that the efforts they are putting in are in the right direction only. Thus, the businesses can implement different mechanisms to ensure the best output and channelized efforts of these sales and business development teams. One of as such useful tools can be “Phone Number Verification System”.

This solution gets integrated with the inquiry form. Whenever, someone fills up the inquiry form, the phone number verification solution will ask for the verification from the user. It can work in 2 ways:

• The system will send a verification code on the phone number of the user, which he needs to enter in the form to verify himself or
• A verification code will be displayed on the screen, which he needs to punch in during the call made by the system

This system will ensure only genuine inquires could come to your sales and marketing team because any fake inquiry generator, malicious bot or a notorious competitor would never reveal his identity by giving his phone number. This system will ensure that all useless inquiries get filtered out and only potential inquiries reach your sales and business development team. Now, your team can channelize their efforts towards these potential clients and can convert more leads.

We offer custom phone number verification system development with the custom features. If you want to know more about this solution, visit https://www.asteriskservice.com/solutions/phoneverificationsystem

To discuss your requirements, drop an email at sales@ecosmob.com or ashvini.vyas@ecosmob.com

Order Tracking IVR Solution for Restaurants and Hotels

The IVR solutions can be used for the variety of applications. The IVR software can be used by different industries to serve their customers and automate the usual processes. One of the industries which can impart maximum benefits of the Interactive Voice Response System is the Hotel and restaurant industry. The IVR solution can help to serve the customers by offering different information through responsive voice messages such as providing the available menu, available offers, available tables, etc. One of the segments of a hotel, which can take max benefits from the IVR solution is door to door delivery department.

There are many restaurants and hotels, which offer door to door food delivery. People used to be eager for one or another reason about their food so they used to call again and again to know the status of their ordered food. Here, the order tracking IVR solution can be very much useful. The customers can be attended by the order tracking IVR system who is calling to know their order status. The IVR solution will answer the queries of the customers about their order status.

The benefits of this order tracking IVR solution are many. To be specific,

• Answering the query of order status will be automated and quick because your staff will not need to check the status manually and respond to customer.
• Your staff can be free to serve other customers who are at your physical location
• The system will answer each call with same tone. I mean the system will not get irritated by attending the 98th call from the same customer asking for his order status, while your staff might get, which can change their tone of reply. This will work as a better customer service tool.

We offer custom order tracking IVR software development services with custom features. If you are interested in knowing more, please visit https://www.freeswitchservice.com/solutions/order-tracking-ivr-solution

To discuss your requirements, drop an email at sales@ecosmob.com

Currency Converter IVR Made International Transaction Easy

It is not a hidden fact anymore that people have started cultivating international buying habits. In fact, at certain extent it is becoming a necessity. Let's see a few examples to see how and why people have started buying different things. People have started flying abroad for one reason or another. Here they have to buy the international flight tickets. There are a few items which are the specialty of a particular nation and consumers want that. In such situation, again the international trade happens. As the different countries have different currencies, the consumers need to pay it in the currency of that particular nation. The manual way of doing this would be very much cumbersome and error prone. Thus, automated way would be really helpful. The currency converter IVR solution can be one of the useful solutions in such cases.

The currency converter IVR solution can be integrated in the system as an integral part. The customers can use that while making the purchase. To elaborate it, the ticket booking system can have a currency converter IVR system so whenever a passenger is booking an international flight, he or she may convert the currency at the time of transaction itself. Likewise, an eCommerce site which deals with the international clients can also integrate the currency converter IVR system as it can be beneficial to the eCommerce site by offering the quickest mechanism to convert the currency and pay the bills hassle free.

The major benefit of the currency converter IVR system is that it can be accessed by any type of phone. It doesn't require an internet connection or any type of application installation to access this IVR system. The currency converter IVR system can have custom features. We offer custom currency converter IVR solution development services. To know more about our currency converter IVR solution, visit https://www.asteriskservice.com/solutions/currencyconverterivrsystem