Multi Tenant PBX Software For Augmented Business Communication

Technology has paved its way in each industry. The businesses are taking advantage of the technological innovations. These technological innovations, not only provide the smart way to do tedious routine operations, but also decrease the cost at considerable extent. Moreover, these inventions also provide extra capabilities to the organization so it can thrive success in all directions.

The PBX software is one of the most adaptive technological innovations. It has allured many industries due to its advanced communication and collaboration features. The PBX solution has so many value added benefits for any organization, which not only strengthen the communication, but also gives added potential to serve the other business areas.

CosmoPBX is a multi tenant PBX software, which has been admired by its users for its next generation features and tidy interface. It is working on the SIP (Session Initiation Protocol) technology by keeping the benefits of VoIP (Voice Over IP) technology in mind. Still, it can work efficaciously using PRI and GSM gateways. It means based on your preference and telecommunication regulations of the country, you may choose any communication channel from VoIP, GSM or PRI.

The CosmoPBX is developed using the most appreciated open source technology, FreeSWITCH. It can handle any number of concurrent calls. It is also very easy to increase or decrease the number of lines. It also supports the multilingual feature. Thus, the company can use it in their regional language. Ecosmob Technologies also provide the customization services in this PBX product, to ensure the customers get the exact IP PBX, they are looking for.

Hence, CosmoPBX is a multi-tenant software, it can be used to connect the remote branches of the company. With its value added features, it serves many benefits. Some of them are listed below:

• It provides web-based interface, which can be accessible from anywhere.
• Never miss any call with its advanced call forwarding features
• Configure communication rules with editable settings
• Answer your callers quickly with n-level IVRS (Interactive Voice Response System)
• Conduct conferences as and when required
• Reduce operational and maintenance cost by removing traditional hardware and other equipment
• Collaborate with remote branches to fasten the communication
• And more

 

CosmoPBX is a Hosted IP PBX software furnished with all the advanced features, one may need for effective communication. The complete feature list is accessible at the official webpage of the CosmoPBX: https://www.ecosmob.com/cosmopbx/

To request a free demo/quote, drop an email at sales@ecosmob.com

WebRTC client software For Cost Effective and Enhanced Communication

WebRTC client software is a scalable, reliable and robust solution. It can work as a web based phone which strengthen the communication with its advanced features. It can be used for internal as well as external communication with added features to make communication more effective and efficient. The USP of the WebRTC Client Solution is that one may get rid of the bulky hardware and buggy addons. The software is completely web-based solution which doesn't require any extra hardware, software or plugins. It can work fine with ease on any WebRTC enabled web browser like Chrome. Moreover, same as other solutions of the family, the webRTC client solution has very easy to understand and use GUI based Interface which makes it perfect to use for any small to large business.

The WebRTC Client Solution is furnished with many advanced features such as,

• Voice Calling
• Calling with video features
• Sharing of the screen
• Sharing of data
• Chat

Ecosmob Technologies provides the custom webphone in webRTC solution. The company abides to the variable nature of the businesses and is ready to provide the custom development services for the stated solution by keeping the current requirement and future scope of the company in mind.

To know more about the webRTC client solution aka webRTC based webphone, drop an email at our marketing manager, Ashvini Vyas, ashvini.vyas@ecosmob.com

How Hosted VoIP Solution Can Benefit from a Hosted IPPBX Solution?

The business benefit of a hosted IP PBX can be substantial. Employees can work from a remote area away from the office while their calls are still connected to the same office system, regardless of whether they’re on their mobile phone or home phone, by dialing into the hosted PBX. Callers can be placed on hold with music, calls can be transferred, and conference calls can be setup through a hosted PBX.

Existing System

Hosted PBXs can either work with an existing phone system or replace it entirely. They can be used in conjunction with landlines, mobile phones, and VoIP service and phones. Businesses can get local virtual numbers on a hosted PBX so their customers will recognize them as having a local presence even though the caller may not be in the office. Hosted PBXs can enhance a small business’ credibility by having a professional phone system that’s easy to navigate and connects callers to the proper person or department without the hassle of being transferred multiple times.

Cost Savings

Cost saving is always one of the first things managers look at when researching any new product for their business. Hosted PBXs answer this through small upfront costs and ongoing savings. Hosted PBXs provide a long-term cost savings over traditional PBXs through the hassle-free maintenance and configuration they require. IT staff members won’t have to spend as much time getting a hosted PBX configured and deployed as they do a physical PBX because the provider will take care of it.

Web Interfaces

Web interfaces on a hosted PBX provide a user-friendly way to monitor, edit, and manage changes to the service without any special skills. Providers usually offer simple easy-to-use training designed for anyone, not just telephony experts. This is important, because all employees will need to know how they can switch from their office presence to a remote presence through connecting to the hosted PBX.

We have developed multi tenant hosted IP PBX solution. To get free demo of same, drop an email at sales@ecosmob.com

FreeSWITCH Development To Develop Bespoke VoIP Solutions

FreeSWITCH is an open source technology, which is most widely used by the VoIP developers to develop different kinds of VoIP software. The FreeSWITCH is developed by the former Asterisk developers who were thoroughly impressed by the modular design of the Apache web server. The most important property of FreeSWITCH is that it provides a reliable and robust platform to develop stable, portable, durable and advanced solutions, which can perform equally well in different types of platform.

The FreeSWITCH is broken into various modules to make the development smooth for the developers. The modules are listed below:

• ASR/ TTS
• Events
• Event Handler
• Dialplan
• Directory
• Endpoints
• Loggers
• Timers
• Languages
• Applications
• XML
• Say
• FSAPI

The VoIP developers who are using the Freeswitch to develop VoIP solutions may use these modules to create a unique business specific application or a complete software to aid the communication of the organization. Ecosmob Technologies is one of the known VoIP software development company from India, which provides custom services in FreeSWITCH. The custom services include,

• Custom Software, application, module development
• Customization in existing software, application, module, system
• Support services

The company has years of experience in FreeSWITCH, which is gathered by working on a wide range of projects. The list includes simple module development to complex FreeSWITCH based system development and deployment. The latest FreeSWITCH based software of the company are:

• Multi tenant conferencing solution
• Contact center software
• Multi tenant PBX solution

The company offers the requirement based development and customization services in FreeSWITCH with highly client-centric and transparent working model.

To discuss your requirements or to get more details, contact:

sales@ecosmob.com

https://www.freeswitchservice.com/services/customdevelopment.html

Hosted PBX Solution and Its Benefits

There are tens of thousands of small and medium sized businesses that could benefit from using a PBX. Many decide against the idea simply because they cannot justify the cost in equipment needed to employ one. What many business owners do not realize however is how far hosted PBX solutions have come in the last few years.

What is a Hosted PBX?

A hosted PBX system delivers PBX functionality as a service to the end user by an established Telecom carrier. The PBX equipment is housed on the premises of the carrier rather than the customer location.

It relieves the business owner of the cost of purchasing and installing PBX equipment. The carrier can (in some configurations) use the same switching equipment to service multiple PBX hosting accounts. Users typically contract PBX services through a lease agreement with the carrier.

The first service of this kind was very feature-rich compared to most premise-based systems of the time. Some features such as follow-me calling were available from hosted services before they became available in hardware PBX equipment.

Hosted PBX systems can handle far more capacity than customer premise equipment - and it can change as the customer's needs change as well.

Advantages of Hosted PBX Solution

The following are just a few of the features that make the choice of hosted PBX solution attractive to a small or medium sized business:

• It allows for multi-modal access. Employees have the ability to access the network via a variety of telecommunications systems, including POTS, ISDN, cellular phones, and VOIP. This allows one extension to ring in multiple locations (either concurrently or sequentially).
• A hosted PBX can evenly distribute calls to a department among available employees through Automatic Call Distribution (ACD). A menu of options can be set up for directing the call. The possibilities are endless.
• It can provide detailed call records and real-time system management. This ability is not only convenient but can help cut costs with the proper monitoring and management of calls and traffic.
• It supports integration with custom toll plans (that allow intra company calls, even from private premises, to be dialed at a cheaper rate) and integrated billing and accounting (where calls made on a private line but on the company's behalf are billed centrally to the company).
• It can allow for a single number to be presented for an entire company even if the company is geographically distributed. A company could even and have no central location at all. A hosted PBX can be set up so that home workers are connected using their domestic telephones and still take advantage of the same features as any PBX user.

To get demo of hosted IP PBX solution or to discuss your requirements, drop an email to our Internet Marketing Manager at ashvini.vyas@ecosmob.com