Session Border Controller: First To Third Generation

The Session Border Controller was invented almost a decade ago. It has witnessed many major changes in its offered functionality and features. If we say specifically, then there are 3 generations of SBC solutions based on the major changes made in it.

The very first generation of the Session Border Controller were mostly a hardware based solution which used to get installed on the border of the network and control the call traffic in it. It had been used for the PSTN (Public Switched Telephonic Network) initially. In a simple language, it was working like a simple firewall. This system was adding the hefty cost to the security budget of the organizations. Moreover, the SBC solutions of the first generation were only performing NAT traversal and topology hiding to make the network secure.

The second generation of Session border controller solutions were software. It made it more popular because of the ease of use involved. Moreover, the SBC solutions of these generations were not only a software which filter the traffic coming and going out of the network border, but also offered additional features. It was performing this job and also had additional features such as media transcoding, support for more complex flow of calls, etc. Moreover, it was also capable of handling the video calls. The second generation Session Border Controller solution was offered advanced security features along with the NAT traversal and topology hiding. These features include:

• Denial of Service Attack prevention
• Fraud Prevention
• Overload Prevention
• IPSEC Support and monitoring
• And many more

Currently, there is a third generation of Session Border Controller solution in use. It has advanced mechanism of security. Along with the security, it also offers additional features such as QoS. Moreover, today's SBC solution comes as a virtual solution which can be installed on client's server or the cloud.

So this is about the 3 different generations of the SBC solution. We have expertise in the SBC Software development. Would you like to discuss your requirements? Drop us an email at sales@ecosmob.com

Informative IVR Solution Consolidated Tourist Agencies

The tourism business is at peak due to various reasons. People used to work hard and then also make sure to have fun hard. People have started exploring different states, countries and places in the world to either get some leisure time or to get a change from the routine life or even to check their bucket list of exploring max possible places. This is not it, people started making their journey more exotic, by checking out all cool and top tourist places of the destination, trying the food and other specialty as well as getting information related to the place. All these have boomed the business of tourist agencies. These agencies usually plan top to bottom tourist plan for the travelers.

The informative IVR system can be a boon for these tourist agencies. Why? How? Let’s explore.

The informative IVR system can work as a receptionist for your tourist agency and will attend the calls. The informative IVR system will be programmed for various actions including:

• Greet the caller with a sophisticated welcome message
• Provide information about different tourist locations
• Provide information of different budget travel destination
• Provide information of different best tourist places in a travel destination
• Provide information about the specialty of the travel destination
• Provide information about historical/ mythological or other related facts of the tourist place
• Provide information of top hotels in the town for tourist location
• Provide information of top restaurants in the town for tourist location
• Provide information on budget hotels/restaurants in the town for tourist location
• Provide information of different tourist packages available
• Provide information of how your tourist agencies can benefit them
• And many more

The informative IVR solution will automate most of the task of answering the generic queries of the caller who might be your next client. This solution is also known as wiki IVR system as it is fed with all the details to answer satisfactory to the concerns/queries of the caller. So the basic information will be offered by the system and you only need to do the rest. This system will keep you and your staff available to perform more advanced actions for the tourists. Isn’t it great?

To know more about the Informative IVR Solution, visit https://www.asteriskservice.com/solutions/informative-ivr-system

Dictation Application For Content Writing Agency

The technology has paved its way in almost all industries. Although, the technology might not match the intelligence of a human, it can make the life of humans easier. One of such solutions which is made for the content writing agencies and content writers is the “Dictation Solution”.

As a writer, you need to write so much content; you have to meet the deadlines; you have to meet the word limit for each content and there are so many other stuff to take care of. To make your job easier, you can take benefit of the dictation application. It is a speech to text converter solution. Imagine, you are vocalizing an article and an application writes it for you in the word doc or a text editor. Then you can give it a final touch by reading it.

Our dictation application can also work as a speech recognition solution. You can get it as a standalone application or can be integrated as a speech to text converter module in your existing system. If you are an individual writer or a writing service provider agency, this dictation application can be the best tool for you.

We can develop a custom dictation application for you with the specific features. It will speed up your writing process by automating the writing process. Do you want more information about the dictation application? Visit https://www.freeswitchservice.com/solutions/dictation-solution