Wednesday, 30 December 2015

Voice Broadcasting Solution Benefits eCommerce Stores This Holiday Season

The holiday season has started. The Christmas is on the corner. The bells of the new years can be clearly heard. This is the time eCommerce owners can thrive success using the voice broadcasting solution. Wondering how? Let's explore.

Put Root of Personalized Relations
Being a salesperson all the time is not a good sales approach. The best sales approach is to create better customer relationship. The voice broadcasting solution can be used to send the greetings in the form of voice messages to your clients. The best approach is to record the “Christmas and New Year Greetings Message” in your own voice and send it to all your customers in one go. The voice broadcasting solution also allows you to schedule the message to send it on specific time. For example, record your voice message or upload an audio file of the greetings, select the date 31st December and time12:01 AM; select the list of contacts and schedule the message. You are done. Your greetings will be sent on the New Year at 12:01 AM to all your customers.

Send Notification of Special Offers and Discounts

The holiday season is generally the season of the offers and discounts. Send all the special offers and discount offers in a personalized manner using the call casting software.

Allow Special Purchases

The call casting solution has the IVR functionality. Using this, you can not only broadcast the offer messages, but also allow the customers to buy the items instantly.

Improve Bonding With Your Staff

How much does it feel when the owner himself wishes his employees the Christmas and New year greetings. It creates a perfect bond with a sweetness between the employees and the owner with the great working environment.

We offer voice broadcasting solution development services. We also develop the multi-tenant call blasting software which can be used to collaborate all your branches worldwide. Let's discuss more. Drop an email at sales@ecosmob.com. To know more about multi-tenant call broadcast system, visit https://www.asteriskservice.com/cosmobs-broadcasting-system.html

Sunday, 27 December 2015

IP PBX Solution To Benefit Small Businesses


The small businesses have to made many different, yet important decisions related to their business working and growth model. The communication need of the small business can be one of the important business requirements at an initial stage because they need to make frequent communications with the clients, prospects and vendors. At the same time, they might be juggling with the budget shorthand. Here, the IP PBX software solution can be great boon to the small business or a startup, no matter what industry it belongs to.

Advanced Features
The IP PBX system offers the advanced features for concrete communication. These features give the MNC appearance to the clients of the small business and the startups. Here are a few key features of the IP PBX listed:
  • Call Forwarding
  • Find me, Follow me (Here, the call will be forwarded to multiple numbers until it gets picked up to ensure that any opportunity doesn't slip away.)
  • 3 way conferencing
  • Auto attendant
  • Custom music on hold
  • Configurable caller tune
  • Whitelist/ Blacklist
  • IVR
  • Inbuilt call controls
  • Call parking
  • Call recording and playback
  • Call transfer
  • Blind transfer
  • Attendant transfer
  • Call logs and detail reports
  • And more

Hosted or On premises PBX Option Availability
The IP PBX solution can be either installed on the premises of the company or can also be pursued as the hosted services from the service provider. The only considerable difference is that the hosted solution will free you up for any type of installation, management or maintenance costs and task. However, you have to use the only features offered by the service provider and pay the monthly or annual fees regularly to leverage the continuous PBX services. Whilst, on premises PBX solution gets installed in your company premises. Thus, you have to pay the upfront installation fees. However, it gives you total control and ownership of the system. You can get the features, which you want. You have to pay the maintenance cost as and when required, but you are free from any recurring charges. Based on your requirements and budget, you may select the any option, which fits you the best.

We offer the custom IP PBX software development services. Our IP PBX is a web based solution, which can be accessed remotely from any browser. It uses the SIP for calling, which guarantees the highest quality and low call costs. We also offer the PRI and PSTN supported PBX solution development. As we offer the custom solution development, you can select the features, which you wish in your system and pay for only them. The extra features can be easily added later on when the need arises. There are many more benefits you may accrue from the custom IP PBX system.

Why don't you initiate a discussion and let us guide you with this great communication solution? Drop an email at sales@ecosmob.com or make a call at 1 (303) 997 3139.

Wednesday, 23 December 2015

Voice Broadcasting Solution Benefits eCommerce Stores This Holiday Season


The holiday season has started. The Christmas is on the corner. The bells of the new years can be clearly heard. This is the time eCommerce owners can thrive success using the voice broadcasting solution. Wondering how? Let's explore.

Put Root of Personalized Relations
Being a salesperson all the time is not a good sales approach. The best sales approach is to create better customer relationship. The voice broadcasting solution can be used to send the greetings in the form of voice messages to your clients. The best approach is to record the “Christmas and New Year Greetings Message” in your own voice and send it to all your customers in one go. The voice broadcasting solution also allows you to schedule the message to send it on specific time. For example, record your voice message or upload an audio file of the greetings, select the date 25th December and time12:01 AM; select the list of contacts and schedule the message. You are done. Your greetings will be sent on the Christmas at 12:01 AM to all your customers.

Send Notification of Special Offers and Discounts
The holiday season is generally the season of the offers and discounts. Send all the special offers and discount offers in a personalized manner using the call casting software.

Allow Special Purchases
The call casting solution has the IVR functionality. Using this, you can not only broadcast the offer messages, but also allow the customers to buy the items instantly.

Improve Bonding With Your Staff
How much does it feel when the owner himself wishes his employees the Christmas and New year greetings. It creates a perfect bond with a sweetness between the employees and the owner with the great working environment.

We offer voice broadcasting solution development services. We also develop the multi-tenant call blasting software which can be used to collaborate all your branches worldwide. Let's discuss more. Drop an email at sales@ecosmob.com. To know more about multi-tenant call broadcast system, visit https://www.asteriskservice.com/cosmobs-broadcasting-system.html


Monday, 7 December 2015

Call Center Solution To Increase Lead Generation


The success key of any business is a continuous increment of the client base. This demands acquiring new clients. In any business, there are two types of lead generation to increase the client base. Inbound and outbound. Our call center solution will ensure the graceful operations to convert both types of leads. It will not only increase the conversion ratio, but also your ROI. Our call center software can work as a great tool for continuous lead generation. How? Let's unveil.


Outbound Lead Generation
The calling will allow you to personally represent yourself and talk directly with the potential clients. Also, it offers higher response and closure rate compared to other outbound lead generation tactics. Here, our call center can assist you.


Our call center has various features to generate outbound leads. Some of them are briefed below.


Predictive Dialer
It will call the prospects with an intelligent algorithm by keeping possible response rate in mind. This ensures that each staff member is utilized efficaciously.


Manual Dialer
Our call center solution also has the webRTC based dialer. This can be used for manually calling the prospects. It uses the browser to browser and SIP based calling, which decreases the calling cost considerably. The call center solution also has the phone book in which you can save the prospect contacts. These numbers can easily get imported and exported.


Call Center Solution for Inbound Lead Generation
As per the experts, the inbound lead conversion ratio is much higher compared to the outbound. Thus, it is very much important to attend each inquiry call instantly by the right person. Our call center is made for this. It has many features to ensure you never miss any client call. Some of the features are briefed hereunder:


Automated Advanced Call Distribution
This ensures that the calls get attended by the right person from right department. So the lead can be converted quickly and response rate can be faster.


Skill based Call Routing
Our call center allows you to assign skills to your sales stars. One sales representative can have more than one skill so our call center allows you to assign multiple skills to a single agent. Now, each time a call rings, the system will make sure it is handed over to the sales rep who is master in handling such inquiries.


After Hour Support
It is important to attend the client calls even after the working hours. Our call center has features like IVR, Voicemail, Callback, etc. So your callers get the answer and assistance even when your staff is not working.


Real-time Views and Extensive Reports
Our call center offers the live call view so you can keep track of calls and performance of your team. It also offers a wide range of reports to measure the performance of your staff, campaign and many other aspects. This will allow you to work on weak points and sharpen the strength. So you can close more leads and expand your business.


There are many more features which will offer galore of benefits for your business. I would recommend to have a free live demo. To book a demo, drop an email at sales@ecosmob.com
To know more about our call center software, visit https://www.asteriskservice.com/call-center-solution.html





Wednesday, 2 December 2015

Why To Choose FreeSWITCH and Us For Your Custom VoIP Solution Development?



The VoIP solutions have replaced the traditional communication devices or empowering those traditional communication devices with its modern approach and features. The VoIP technologies used for the VoIP solution development are open source, which decreases the development cost. Moreover, the VoIP solution uses the Session Initiation Protocol (SIP) for communication, which decreases the communication cost further. These characteristics are major contributors in the massive popularity of the VoIP solutions. There are different VoIP technologies available for developing a robust VoIP software. The FreeSWITCH is one of the best technologies for programming any VoIP PBX software.

The FreeSWITCH has a modular architecture, which provides a scalable platform to develop a robust VoIP solution. It can handle voice, video, multimedia and data on a single line without any quality loss. As per the expert FreeSWITCH is the best platform to handle multiple concurrent calls. It can support thousands of concurrent video calls with HD quality video and crystal clear voice.

Why Choose Us?

We have been working in freeSWITCH technology for more than seven years. We have extensive experience in different types of VoIP solution development in FreeSWITCH. We have a team of expert FreeSWITCH developers who has shown enthusiasm for developing many out of the box solutions. We have proud experience of working with various projects which include

  • Development of complete system
  • Programming a module or application to enhance current system
  • Customization of existing system to add extra functionality
  • Custom solution development, such as:
  • Conferencing
  • IP PBX
  • Voice broadcasting
  • Call Center
  • VoIP Softswitch
  • Interactive Voice Response System
  • Session Border Controller
  • WebRTC Client Solution
  • And more

You name it and we ensure you the successful development and integration of it. Our rich experience has made our team skillful to develop any type of custom VoIP solution in FreeSWITCH. We have served more than 500 clients locally and internationally. Still having confusion? Drop us an email at sales@ecosmob.com. To check our offered VoIP solutions in FreeSWITCH, visit: https://www.freeswitchservice.com/customdevelopment

Sunday, 29 November 2015

Call Center Solution To Increase Lead Generation


The success key of any business is a continuous increment of the client base. This demands acquiring new clients. In any business, there are two types of lead generation to increase the client base. Inbound and outbound. Our call center solution will ensure the graceful operations to convert both types of leads. It will not only increase the conversion ratio, but also your ROI. Our call center software can work as a great tool for continuous lead generation. How? Let's unveil.

Outbound Lead Generation
The calling will allow you to personally represent yourself and talk directly with the potential clients. Also, it offers higher response and closure rate compared to other outbound lead generation tactics. Here, our call center can assist you.

Our call center has various features to generate outbound leads. Some of them are briefed below.

Predictive Dialer
It will call the prospects with an intelligent algorithm by keeping possible response rate in mind. This ensures that each staff member is utilized efficaciously.

Manual Dialer
Our call center solution also has the webRTC based dialer. This can be used for manually calling the prospects. It uses the browser to browser and SIP based calling, which decreases the calling cost considerably. The call center solution also has the phone book in which you can save the prospect contacts. These numbers can easily get imported and exported.

Call Center Solution for Inbound Lead Generation
As per the experts, the inbound lead conversion ratio is much higher compared to the outbound. Thus, it is very much important to attend each inquiry call instantly by the right person. Our call center is made for this. It has many features to ensure you never miss any client call. Some of the features are briefed hereunder:

Automated Advanced Call Distribution
This ensures that the calls get attended by the right person from right department. So the lead can be converted quickly and response rate can be faster.

Skill based Call Routing
Our call center allows you to assign skills to your sales stars. One sales representative can have more than one skill so our call center allows you to assign multiple skills to a single agent. Now, each time a call rings, the system will make sure it is handed over to the sales rep who is master in handling such inquiries.

After Hour Support
It is important to attend the client calls even after the working hours. Our call center has features like IVR, Voicemail, Callback, etc. So your callers get the answer and assistance even when your staff is not working.

Real-time Views and Extensive Reports
Our call center offers the live call view so you can keep track of calls and performance of your team. It also offers a wide range of reports to measure the performance of your staff, campaign and many other aspects. This will allow you to work on weak points and sharpen the strength. So you can close more leads and expand your business.

There are many more features which will offer galore of benefits for your business. I would recommend to have a free live demo. To book a demo, drop an email at sales@ecosmob.com
To know more about our call center software, visit https://www.asteriskservice.com/call-center-solution.html


Thursday, 19 November 2015

Phone Number Verification Solution for Recruitment Agencies


As a recruitment agency, you need to screen the multiple CVs, job and other applications on daily basis. There are many other important tasks to be taken care of like taking the first phase interview, discussing the applicant status with the client company, etc. In a nutshell, the recruitment agency needs to go through the massive workload regularly. Thus, it is very important to work smarter to ensure the higher ROI. It would be a good move for you to automate as many process as possible so your manpower can be available for other important tasks.

The Phone number verification system is one of the most beneficial tool any recruitment agency must integrate in its system. Wondering why? Let me explain .

As a recruitment or a job consultant, you must be receiving thousands of job applications from the job hunters and the companies, which are looking for the good candidates. In this pile of applications, it can be possible a few inquiries are fake or not potential. Putting your resources to call manually to cross verify the details might result in waste of time, efforts and resources. The phone verification system will make sure that only genuine candidates and companies reach you.

The phone verification solution verifies each user who register through an online form using an automated authentication system. In technical terminology, it provides the strong two way verification system. Let me explain how it works:
  • When someone fills up all the required details in an online form, the system will take user to the next verification step.
  • Here, based on the system configuration the user has to verify his genuine phone number, which can be a mobile or landline number.
  • Once the user verifies his number then only the form will get submitted to the database.
This will make sure only genuine users reach to your database. This will save a lot of time of your staff from screening the fake applications and approaching the person, who doesn't exist. Isn't it sounds productive?

The key benefits of the Phone Number Verification System for the Recruitment Agencies and Job Consultants are listed below:
  • Better utilization of resources
  • Time saver
  • Improved ROI
  • Focused efforts
  • And more
We offer custom phone number verification software development services, to know more about our services, visit: https://www.asteriskservice.com/asterisk/solutions/phoneverificationsystem.html
To discuss your custom requirements, drop an email at sales@ecosmob.com


Tuesday, 3 November 2015

Next-gen Multi-tenant Conferencing Software To Address Your Conferencing Needs


Ecosmob Technologies offer multi-tenant conferencing solution for meeting the communication needs of many business verticals. The company has observed that in today’s fast world, business owners are often piled with tough schedules and many unavoidable plans plus they are stuffed with appointments. For them, it has become difficult to visit the clients for business meetings and ultimately, to maintain the smooth communication. In such a situation, if a real-time communication software is developed by using advanced technology, then these difficulties can be overcome and much time can be saved.


Ecosmob Technologies has designed a solution over the above issues. It is developed in a way to offer the efficient solutions for ‘real time communication’ that is useful to many different industries because the real time communication eliminates the need of traveling from one end to another.


Technologically Sound:
Ecsomob Technologies offer the conferencing solution developed using FreeSWITCH and WebRTC technologies to make the communication easier, simpler and better. It is designed to help small to medium sized enterprises to accomplish the requirements of remote communication through web, video and audio. Users can easily collaborate with one another at anytime from anywhere. The software is supported by the essential technical capabilities to aid enhancing the business productivity of an enterprise. For holding the group meetings and distance learning programs, this software is an ideal one.


Multi-tenant Software:
It is a multi-tenant software and so it is used by an enterprise to provide the conferencing services to multiple users at a time. During the conferencing, same screen can be shared by all the participants along with the features of video, voice and web conferencing. The software functions a bridge that connects two different users situated at two different locations at a time.


  • Easy-to-use & measurable software
  • No need of extra plug-ins or hardware
  • Augmented with robust features
  • Crystal Clear Voice Quality
  • Simple & User Friendly
  • Helps Conduct Real-time Seminars, Meetings & Presentations
  • Helps Communicate With Distant Participants
  • Renders Remote Support
  • Highly Secure
  • Convenient Conference Experience
  • Plus many more…


The Conferencing Solution offered by the Ecosmob Techologies is an advanced multi-tenant solution for intensifying the audio, web and video conferencing. It is a next-generation software well enriched with robust features. It does not only make the communication easier but also faster and simpler than ever before. Plus it is really good that the software removes the need of travel and saves your money & time. The solution enhances the voice quality and thereby transmits the clear voice while communication. At anytime, from anywhere, you can easily interact with your clients, partners, suppliers and personnel.


Further, the solution is highly secure to use by rendering the robust security features to their users. For conducting a personal conference, unique pass-codes are allotted to the users on inserting which, the participants become able to join that conference. For public conferences or seminars, no pass-code is required. So this feature adds more strength to the security parameter of using the software. Hence, it’s a secure, cost-effective and highly impactful product created for ease of use while real-time interaction.

If you would like to explore more details with the free demo, feel free to contact us:

Monday, 26 October 2015

Ecosmob Added Advanced Features in Contact Center Software


Ecosmob Technologies is a popular IT company from India. The company operates from its headquarter, situated in Ahmedabad, Gujarat. The company has developed many next generation solutions using the open source technologies to consolidate the diversified industries. The Contact Center System is one of the advanced solution developed by the company. Recently, the company added a few more advanced features in the “Contact Center” solution. The solution is developed by keeping the different operations of the blended call centers in mind. It can be used by any type of call center. The call center can be an inbound or outbound.


Now, the contact center solution is furnished with the simple to advanced features needed to run any small to big call center. It can handle any number of call center agents, calls and supervisors. It ensures the 100% quality and user satisfaction.


“Our added features of the contact center solution have been accepted worldwide. We are glad to see the overwhelming response from the industry. The added features have gained us 175% increase in the call center related leads.”, said the spokesperson of the Ecosmob Technologies.


The contact center software of the company can be used by any country as it can be operated using VoIP, GSM or PRI gateways. By keeping the benefits of VoIP in mind, the contact center software is developed by Ecosmob is a SIP based call center solution. However, the company ensures that it can support the other communication channel like PRI and GSM gateway. As stated by the spokesperson of the company, many countries have banned the VoIP calling due to one or other reasons. To aid the call centers of such countries the provision is given to use the contact center solution of Ecosmob Technologies with alternative communication lines than VoIP.


Key features of the Contact Center Software are listed hereunder:
  • Management of
    • DID numbers
    • Different extensions
    • Different campaigns
    • Different Leads
    • User Data in CRM
  • Customizable call routing rules
  • Customizable call forwarding rules
  • Progressive and Manual dialer
  • N-level Interactive Voice Response Menu
  • Different web clients
  • Voicemail
  • Barge in
  • Coaching
  • Whispering
  • Skill assignment to agents
  • Customizable dashboards
  • Real-time call view
  • Detailed call logs
  • Different types of reports
  • And more


The focus of the developed contact center was to create an all in one solution to serve any type and any sized call centers. The company has announced that the added features will aid different call centers of different countries.


The more details of the all in one contact center solution are accessible on this webpage: https://www.ecosmob.com/contactcenter
To discuss your requirements or schedule a free demo, drop an email at sales@ecosmob.com


Tuesday, 20 October 2015

Web-based Call Center Software To Enrich Business Benefits


Each business needs to provide the outstanding services to their clients. The company needs to assure that the queries and concerns of the client get addressed in real-time. It is registered that the consumers get frustrated with the long hold time or if they get landed on a voicemail repeatedly. In such case, the company should have the resources and a reliable tool to hear the consumer complaints or confusions, and guide them to the satisfactory solution. The call center software is one of the best solutions to achieve this goal.


The company also needs to ensure that the staff of the customer support center gets healthy working environment and enough tools to assist in their work. It is very much important to strengthen your staff with the advanced solutions so they can perform at their best and improves the productivity of the company. The web-based call center solution has many characteristics, which aid the customer support department of the company.


Ecosmob Technologies has developed a ready to use call center software. The software caters both entities of the business, namely, customer support department and the clients. It has many features which enriches the many benefits for the business. The software is developed in FreeSWITCH. Thus, the solution is bundled with all the advanced and robust features of the stated technology.


One may buy the number of channels based on the requirement. For example, if you have a small call center, you may opt for a few number of channels based on the total agents, you have in your call center, i.e., 50. The call center solution can handle thousands of concurrent calls. Thus, it is a perfect fit for the call center with a heavy inflow of consumer calls.


It has all the basic to advanced features any call center required, including:
  • ACD
  • Call routing
  • Predictive Dialling
  • Manual and Predictive Dialing
  • Outbound and inbound Calling queues
  • Skill based routing
  • Remote Agent Support
  • Real time reports
  • And more


The company offers a free demo to the prospects to experience the solution personally and then take the decision. To schedule your free demo, drop an email at sales@ecosmob.com

Thursday, 15 October 2015

FreeSWITCH Solutions Help Intensify Real-Time Communication From Remote Places

Talking about businesses, the VoIP services were basically seen as a transposition for traditional phone services, where users used to make international calls routed over the internet utilizing the service of an internet service provider. However, if we talk about existing scenario, many telecom industries prefer to go with VoIP solutions and services so that they can cherish audio, video, data and wireless communication by availing various packages.

FreeSWITCH is an open source communication system, primarily designed for the creation of voice and messaging products. Today, corporate users are motivated by an idea of widening their spheres of expertise depending on the business solutions in VoIP to boost their productivity occasionally. Below are solutions developed in freeswitch, which can be helpful to many sectors.

IP PBX:

IPPBX solution comes with a wide array of services and features! With IPPBX it is possible to overcome large budget outflows over phone bills.

Conferencing:
Currently, many organizations are moving towards real-time communications so as to save time and money. By availing conferencing solution, enterprises can communicate from remote places within no time, be it a workplace, home or any! Conference calls can be placed inside and outside the organizations with just a few clicks! Web, audio and video conference can be held from every nook and corner of the world.

Interactive Voice Response (IVR):
IVR is an automated telephone system which is affordable. This solution has already set its mark in the sectors like banking, media and other. In IVR, features can be added according to the needs of enterprises. With the help of this solution, after-office hours and on weekends voice calls/messages can be attended and suitably answered to!

Fax Server:

It is said to be a fax system as well! By using this fax server, users can save their precious time, space and money. Business fax servers can automatically send invoices and purchase orders to suppliers and consumers. Received faxes can be automatically saved as files on the server, and retrieved later by users.

Session Border Controller (SBC):

It is indeed an ideal solution to address all VoIP issues coming from the VoIP arena. SBC is segmented into two solutions – 1) Signaling SBC solution that is used for controlling the VoIP signaling. 2) Media SBC, which is used for controlling the media packets. It supports a huge number of sessions and offers an access to many of users in a single session.

Thus, staff, clients, consumers, suppliers etc can have on-the-go communication in a real-time manner. Such solutions not only build business relationships strong but also make your esteemed clients contended.

We offer custom solution development services in affordable rates. To discuss your requirements, drop an email to our marketing manager, Ashvini Vyas, ashvini.vyas@ecosmob.com 

Thursday, 8 October 2015

Enterprises Benefit from Session Border Controller Solution


As the technology is evolving by expanding its horizons, more and more enterprises are moving towards VoIP technology. The VoIP transfers data, voice, media and multimedia files over internet. It not only makes the communication cost-effective, but also enhances the communication of any organization with its value added features. Likewise, any other technological inventions, the VoIP solutions are also prone to internet related threats. Thus, it is very much important to secure your VoIP network with some firm solution.

SBC Solution is one of the best security peripheral for a VoIP network. It works on the session level to ensure the greatest level of security. Though, security is a prime feature of the SBC solution, it also offers many other features which leverages the VoIP network of any scaled enterprise of any industry vertical.

The SBC solution can be software or a specific hardware device, which resides on the border of any network. It takes care of each session initiated, conducted and terminated on VoIP (Voice over IP) network. The SBC solution makes sure that each call or data pass through the network is Authorized and Authenticated. It sits in a pivotal position and plays different roles like router, firewall, etc. The SBC controls the quality of each data or voice call transferred through the SBC solution.

  • Protect network from DOS and DDOS attacks
  • Protect network from toll frauds
  • Protect network from hacking and data theft
  • Provide a connecting platform so different parts of the network can communicate with each other
  • Maintain the quality of services by enforcing the QoS policy
  • Enable border based media control and services

As most of the businesses are connected through network, any business house must ensure that the data of the company is secure in all forms. It means the data must be secure inside the network as well as when it is traversing through the network. The company also needs to ensure that the communication and traversing data traversed swimmingly with other organizations, over a network. All these can be acquired using a robust, scalable and extensive SBC solution!

Any small organizations to large enterprises can get the custom SBC software, which satisfies their security and other network related needs, from Ecosmob Technologies. For more details, contact now.

To get more details of our SBC Software design, development and configuration services, visit https://www.ecosmob.com/sbcsolution/

Friday, 2 October 2015

An Open source API Definition- Web Real Time Communication (WebRTC)


WebRTC is an open source API, which is prepared by the World Wide Web Consortium (W3C) to support browser-to-browser applications such as, voice calling, video chat, file sharing without using any internal or external plugins.


In essence, it is the fusion of two separate branches in technology: VoIP and the web. VoIP, short for Voice over IP, is a set of technologies and techniques that enable sending media (usually voice and video) over an internet connection, until the introduction of WebRTC. WebRTC comes to connect VoIP into our browsers, and by that, into websites and mobile apps. The ideal form of WebRTC describes such web based Real Time Communication independent of Browser being used by user. It's a Javascript based API originally been developed to create browser to browser communication applications for Voice, Video and Peer to Peer File Sharing tasks.


This means that now every web developer can add real time communication capabilities to his/her website or web application. The Evolution of Software Development made it possible to formulate almost desktop based application to web based application. As an open source project, WebRTC is quite a powerful piece of code that anyone can adopt and use in anyway. There are different credentials and key to make it usable in both Firefox as well as in Chrome.


Some of the benefits of using this open source API is as follows :
- There is no need to use any internal or external plugins, so it is easily usable.
- Cost effective.
- It saves the cost of calls.
- WebRTC forces to use encrypted data for both media and signals. Thereby, WebRTC provides a higher security level than most currently available commercial telephony systems.
- It enhances the quality of Communication between two parties with video and messaging without the need for special applications and servers.
- It keeps the customers on the web page and at the same time start a voice and video call with customer so the communication can not be interrupted.
- End users would be able to access the SIP based hosted PBX and call centers without the need to change these services.


WebRTC is having some of the functionality which makes it tough to be used by every organization to develop browser-to-browser application. Ecosmob Technologies has make it easy, more engaging and accessible by developing the webRTC client solution.





Wednesday, 30 September 2015

CosmoConf, Multi-Tenant Voice Conferencing Software Fueling the Communication and Collaboration

Conferencing software offers many benefits to different enterprises. It has paved its way into different industries and benefited them. Ecosmob Technologies has developed a multi-tenant conferencing solution to cater the communication and collaboration requirements of their clients and prospects. The software is named as CosmoConf.


The CosmoConf provides a platform to communicate remotely in a real-time manner. It has made many businesses capable of conducting conferences with mass audiences. The CosmoConf has made the organizations enable to conduct different communication action on finger tips. Using the CosmoConf, end users may leverage below listed benefits:
  • Reach anyone from any nook and corner of the universe, at any required time
  • Supervise the team remotely
  • Have better work experience
  • Balance the personal and professional life


The enterprise can leverage following advantages:
  • Make business more proficient
  • Reduce touring cost
  • Train the teams
  • Provide platform to work on single project collectively from different locations
  • Provide rapid support to customers
  • Nurture client relationship
  • Improve productivity
  • Keep different remote branches connected
  • Offer secure communication


The conferencing software developed by Ecosmob Technologies can be used to provide the hosted conferencing services to the tenants. It has given a business opportunity to many communication services providers. The CosoConf is developed using the advanced technologies, namely, FreeSWITCH and WebRTC. The FreeSWITCH has made it solid to support thousands of concurrent calls, to conduct a huge conference with the HD quality. The WebRTC makes remote usage more easy. The company using it will not need to add any extra hardware, software, addons or plugins to make it work. This decreases the maintenance cost significantly.


The conferencing software assures the improvement in
  • Employee satisfaction
  • Client satisfaction
  • Productivity
  • ROI


The CosmoConf, conferencing solution is armed with the advanced features. To get more details and a free demo, drop an email at sales@ecosmob.com


Tuesday, 22 September 2015

Ecosmob Technologies: Ready To Exhibit Professional VoIP Services And Solution In Indo-Africa ICT Expo


Ecosmob Technologies is one of the leading VoIP Development companies. The company has made an early announcement about their participation in the upcoming international event, Indo Africa ICT (Information, Technology & Communication) Expo 2015. The announcement was made by the company's spokesperson via a news release: http://www.prlog.org/12491190-ecosmob-announced-participation-in-indo-africa-ict-expo-2015.html


The company's representatives will be available at the Booth No 49, at KICC(Kenyatta International Conference Centre) in the Nairobi, At Africa. The company's representatives will be available in the Africa during the expo 28-29 Sep, 2015 and will be meeting many prospects and clients. They will be showcasing their client centric VoIP Development services. The company has a team of experience VoIP developers and consultants, who has rich knowledge of different VoIP Technologies such as,
  • Asterisk
  • FreeSWITCH
  • Kamailio
  • WebRTC
  • OpenSIPS


The company's representatives will showcase their rich portfolio of the VoIP projects. Also, they are willing to meet the prospects and discuss the custom VoIP development services they offer for
  • Solution
  • Software
  • Module
  • Application
  • And more.


The representatives of the company expecting to have healthy discussions with the prospects and discover the growth opportunities. They are expecting to find possible partnership options and local resellers for their products and solutions. The Ecosmob Technologies also offer the custom development services in the VoIP for the specific industries such as
  • Call Center
  • Telecom
  • IT
  • Healthcare
  • Hospitality
  • Insurance
  • Banking
  • And more


Ecosmob Technologies will be showcasing these industry specific development services to the prospects, delegates and visitors. The company has expertise in developing the custom solutions based on the client's requirements. They have delivered many different VoIP solutions till date to hundreds of clients. The key VoIP solutions to be showcased dusting the Indo Africa ICT Expo 2015 are listed below:


The company has given an open invitation to the visitors and other companies to come by the booth of Ecosmob Technologies and have a brief discussion to explore the possible business opportunities. To schedule a personal meeting, drop an email at sales@ecosmob.com with your convenient time and date.


To know more about our VoIP solutions, visit https://www.ecosmob.com/solutions/


Thursday, 10 September 2015

Feature Rich Hosted PBX Solution To Provide PBX Services


The PBX system offers the advanced features to smoothen the communication. It offers many facets over the traditional phone system. In the majority of cases, the PBX solution uses the VoIP (Voice Over IP) technology to traverse the voice, video and data from one place to another. This endows it with many advanced facets to consolidate the communication of the organizations. Though, it uses the VoIP, it also supports communication over PRI and GSM gateways. 

The key features of the PBX solution are listed below:
  • Unified Messaging
  • User-friendly Phone Customization
  • Extension Dialing
  • Extensions Monitoring
  • Conference
  • DID (Direct Inward Dialing) Management
  • Auto Attendant
  • Calling Line ID Blocking Override
  • Call Intercept
  • Call Park
  • Web Screen Pops
  • Call Forwarding
  • Shared Call Appearance
  • Push to Talk
  • Directed Call Pickup
  • Speed Dial
  • Redial
  • Do Not Disturb
  • Music on Hold
  • Phone List Group
  • Call Log
  • And more
These features have allured many Telecom services providers to start the business as a PBX services provider. Most of the time, the companies prefer to take the hosted PBX services from the services providers instead of installing the PBX software and require hardware in the premises. The PBX services provider can buy the multi tenant PBX solution, which can be used to provide this service and incur inflow of income on a monthly basis.

Ecosmob Technologies has developed such multi tenant PBX software, known as, CosmoPBX. CosmoPBX can support VoIP, PRI and GSM gateways to assure that the hosted PBX services provider can serve each type of tenants. The CosmoPBX is scalable. Thus, increasing and decreasing the number of tenants is very simple. It has an easy to use user interface so anyone can use it with ease. The company offers the customization based on the client's requirement. The CosmoPBX supports many benefits and features which makes it advanced PBX software than its counterparts. The company offers the free demo of the software and required training to assure that the PBX services provider leverage all the benefits offered by the CosmoPBX, Hosted IP PBX solution.

To book the free demo of CosmoPBX, drop an email at sales@ecosmob.com


Monday, 7 September 2015

IP PBX Software Empowers Enterprises


The enterprises need to cater their growing environment with the advanced tools. Any business leader needs to make sure that he empowers the staff and company in a way that he reduces the expenses, and maximizes the benefits. The technology is one of the areas, where you, business owner, must invest to reap the maximum benefits in a ubiquitous manner.
 
One of the vital areas you need to consider as a businessperson is the approach of communication and collaboration. The IP PBX is a must have business tool for startup to MNC companies. It caters the internal and external communication need of the company cost effectively and furnish the collaboration tools so the company can penetrate the competition in the global industry.

The key benefits served by the IP PBX solution to an enterprise:

Noteworthy Reduction in Telecommunication Cost
The IP PBX solution canters the communication needs of an organization using the IP lines, more specifically your LAN (Local Area Network). It can serve multiple extensions using a single PSTN line. This usually decreases (or remove) the internal communication cost. It also decreases the outbound calling expense as it uses the VoIP (Voice over IP) technology for the calling and related communication functions.

Vigorous Collaboration and Customer Catering Capability
The IP PBX solution furnishes an organization with the vivid features to collaborate with remote branches, customers and prospects. It offers many features like, conferencing, call forwarding, find me/ follow me, virtual call attendant, etc., which ensures each important calls get attended anytime, from anywhere. It decreases the hold times and delays in important communication. The IP PBX software provides remote accessibility, which removes the time and distance barriers.

Easy Integration, Management and Minimal Maintenance
The IP PBX removes all unnecessary communication equipment. Usually, it comes in the form of easy to use and manage software with a GUI, which can be handled by your admin. It can be integrated with your current system swimmingly. It removes the bulky hardware and wiring so you don’t need to allocate a big budget to maintain it.

The IP PBX solution will not only empower your staff, but also save your money, which can be invested in a better way to contribute in the growth of your company.

We offer custom IP PBX software development. We also have a ready use IPPBX solution. To discuss your requirements, drop an email to our Marketing Manager: Ashvini Vyas, ashvini.vyas@ecosmob.com

Friday, 28 August 2015

Multi Tenant PBX Software For Augmented Business Communication


Technology has paved its way in each industry. The businesses are taking advantage of the technological innovations. These technological innovations, not only provide the smart way to do tedious routine operations, but also decrease the cost at considerable extent. Moreover, these inventions also provide extra capabilities to the organization so it can thrive success in all directions.

The PBX software is one of the most adaptive technological innovations. It has allured many industries due to its advanced communication and collaboration features. The PBX solution has so many value added benefits for any organization, which not only strengthen the communication, but also gives added potential to serve the other business areas.

CosmoPBX is a multi tenant PBX software, which has been admired by its users for its next generation features and tidy interface. It is working on the SIP (Session Initiation Protocol) technology by keeping the benefits of VoIP (Voice Over IP) technology in mind. Still, it can work efficaciously using PRI and GSM gateways. It means based on your preference and telecommunication regulations of the country, you may choose any communication channel from VoIP, GSM or PRI.

The CosmoPBX is developed using the most appreciated open source technology, FreeSWITCH. It can handle any number of concurrent calls. It is also very easy to increase or decrease the number of lines. It also supports the multilingual feature. Thus, the company can use it in their regional language. Ecosmob Technologies also provide the customization services in this PBX product, to ensure the customers get the exact IP PBX, they are looking for.

Hence, CosmoPBX is a multi-tenant software, it can be used to connect the remote branches of the company. With its value added features, it serves many benefits. Some of them are listed below:
  • It provides web-based interface, which can be accessible from anywhere.
  • Never miss any call with its advanced call forwarding features
  • Configure communication rules with editable settings
  • Answer your callers quickly with n-level IVRS (Interactive Voice Response System)
  • Conduct conferences as and when required
  • Reduce operational and maintenance cost by removing traditional hardware and other equipment
  • Collaborate with remote branches to fasten the communication
  • And more
 
CosmoPBX is a Hosted IP PBX software furnished with all the advanced features, one may need for effective communication. The complete feature list is accessible at the official webpage of the CosmoPBX: https://www.ecosmob.com/cosmopbx/
To request a free demo/quote, drop an email at sales@ecosmob.com