Telemedicine IVR Software To Serve The Needy Patients

After devotion of God, people used to find doctors and medical professionals worth of devotion. That is also for all good reasons. The Telemedicine initiative is one of the strong example of the kind and generous doctors. It is a facility started to serve those people who live in the rural area, where the medical facilities are not easily available. As a simple logic, these people don't have the internet connection or smartphone either. So the mobile applications are not something which can help them much. Here, the telephonic solutions can do the needful. The telemedicine IVR solution is one of the best tools, which can be used as a great contributor in this generous movement of doctors.

To contribute in this commendable initiative of the medical industry, we offer telemedicine IVR software development services. This IVR solution can be used by any hospital or doctor to serve the patients on need basis. This IVR solution doesn't require any specific software or application download or installation to use this service. What it all need is any type of phone, which can also be a public phone of a village.

How does Telemedicine IVR solution work?

• This IVR system is installed and configured on the doctor's side with a phone number, which can be any landline, mobile or even a toll free number.
• This number will be shared publicly
• When someone needs the medication related service such as, first aid medication, scheduling an appointment, etc., the person will make a call on this specific number
• When the phone gets attended an IVR (Interactive Voice Response) menu will be played
• The caller can interact with the menu by selecting the given options

This is as simple as it sounds!

As we understand the different area needs different medication or health related services, we offer custom development for the telemedicine IVR solution. This solution will have an easy to understand and use user panel. Thus, the medical staff can use and manage it on their own, without getting dependent.

To know more about its features and benefits, visit https://www.freeswitchservice.com/solutions/telemedicine-ivr-solution

To discuss your requirements, drop an email at sales@ecosmob.com

Session Border Controller To Enjoy Uninterrupted and Secure VoIP Services

VoIP network is getting adopted worldwide as the demand of VoIP solutions and products are getting increased tremendously. With every good, a threat of destruction also comes and VoIP is not an exception here. The VoIP network is prone of different threats like

• DoS (Denial of Service) attack
• DDoS (Destructive Denial of Service) attack
• Malicious activities
• Hacking
• And many other

That is why, it is very much important to add the security mechanisms so the VoIP network can be kept secure. The Session Border Controller Solution is the must have solution in any VoIP network. Any VoIP service provider must have a session border controller system to ensure that their VoIP environment and the sensitive data traveling across the VoIP network are absolutely secure. The SBC solution can have different features. Based on the requirements, the VoIP service provider can get the custom features for their SBC Solution. Sometimes a very basic set of features of SBC solution would do the needful by making the VoIP environment secure. A few VoIP service provider or businesses need more advanced features such as Topology hiding to hide the topology from external sources. The key features of the Session Border Controller Solution are listed below:

• Multiple calls access control
• SIP intrusion prevention
• SIP malformed packet protection
• Full security (SRTP/TLS) capability
• Topology hiding
• Advanced XML routing engine
• Advanced NAT traversal capabilities
• Authentication of Endpoints
• Protection from DoS and DDoS Attacks
• IPSec Encryption
• And more

Ecosmob Technologies offer custom SBC software development services based on the custom requirements. To discuss your requirements, drop an email at sales@ecosmob.com

Top 3 Benefits of Balance Recharge and Mobile Bill Payment IVR Solution for Mobile Service Providers

Technology is paving its way in each industry. The technological inventions help in automating the processes in the best possible way. The IVR solution is one of the best inventions of technology. The mobile service provider who offers balance recharge and mobile bill payment services are leveraging the benefits offered by the balance recharge and mobile bill payment IVR solution. The top 3 benefits of this IVR solution are briefed below:

Automated Process

The Mobile bill payment and balance recharge IVR solution automates the process of paying bills or recharging the mobile call balance or internet data balance. Thus, the service provider is free from the hassle of the long queues of customers on the physical location or on call. Now, the whole process can be done automatically.

Better Customer Service

As the mobile bill payment or balance recharge is automated using this IVR solution, the customers will not need to stand in the long queues or hold the phone for longer time to get the next available agent to listen to them and process their payment. The balance recharge and mobile bill payment IVR system provides easy to use and follow as well secure way to pay the mobile bills and recharge their call or data balance

Better Utilization of Resources

The mobile bill payment and balance recharge IVR system will automate this task, so your staff will stay available to work on other important issues or tasks. Even your phone line and agents/receptionist will be available to perform other crucial operations.

We offer custom mobile bill pay and balance recharge IVR solution development services at affordable rates. To discuss your requirements, drop an email at sales@ecosmob.com

To check the features and benefits of this solution, visit https://www.freeswitchservice.com/solutions/balance-recharge-ivr-solution

Informative IVR Solution Benefited IT Companies

The IT companies need to handle the massive communication as they deal with so many people with diversified needs. For example, a few are looking for the career opportunity at the company; a few are willing to buy a product and looking for more information; a few are looking for some other type of information, here the Informative IVR solution can be very much beneficial. How? Check this Blog further.

Provide Information About The Company

There are many people who are interested or curious in details related to the company. These people can be the news reporters or a magazine editor. They can also be the people looking for a job, or they can be the vendors or even the prospects. The Informative IVR solution can be used to provide the information of your company.

Provide Information About Your Products and Services

It has been witnessed often a time your sales people are giving the same sales pitch or information about your product or services to your clients. The Informative IVR solution can work in your favor here. It can perform the initial job of offering the basic product/service information to your prospects. It will also benefit in a way that people would prefer hearing the details instead of reading the longer webpage or a brochure. After exploring this basic information, they can directly ask for the queries they have, which might decrease the sales cycle.

Provide Information of Available Vacancy

Often a time people call to know about the suitable opening for their profile. Using the informative IVR solution, you may provide the detailed information of available job vacancies.

There are many other options you may think of to use this customer centric IVR system. We offer custom development of Informative Interactive Voice Response Solution. To know more about this solution, visit https://www.asteriskservice.com/solutions/informative-ivr-system